Cedarwood Apartments
3513 Normandy Lane, Roanoke, VA 24018
Location & Phone number
3513 Normandy Ln Apt 37, Roanoke, VA 24018, United States
About the Business
Cedarwood Apartments is a charming residential complex located at 3513 Normandy Lane in Roanoke, Virginia. Our community offers spacious and well-maintained apartments in a peaceful and serene setting. Residents can enjoy a variety of amenities, including a swimming pool, fitness center, and beautifully landscaped grounds. With easy access to shopping, dining, and entertainment options, Cedarwood Apartments is the perfect place to call home in Roanoke, Virginia.
Reviews
"Just a reminder ! You will never get back your deposit !!! They will charge you end up anyways . It is not couple hundred $. One month rent for deposit."
"I noticed a new neighbor moved in and I didn’t know the landlord was going to give them our spot being that was our spot for over a year now next time please tell us that you was going to give our spot to somebody else we literally live downstairs in apartment 61 and it’s not fair it’s like everyone’s setting us up or don’t like us at all this is ridiculous and poor communication"
"Me and my family been here for 2 years now, the apartment complex is okay very quite, people always staring at you and when I walk to the store , I always feel like the same car always follows me and its creepy. Okay yeah we've been late on rent twice but we pay it on time and we still get a 14 day notice, and I feel like were the only ones who get them"
"I had a poor experience after moving out of an apartment that is handled by Hall Associates. I am writing this review to warn future tenants of some deceptive practices that they employ in regards to our security deposit. When I first moved in I was told my security deposit is $725 which is equal to 1 months rent. There was no mention that $200 of that is a "non-refundable security deposit". My landlord disagrees and says she had mentioned it during my move-in process but I am sure she never did. I have never even heard the term "non-refundable security deposit", it sounds like an oxymoron and I definitely would have asked about it if she truly had mentioned it. To be fair to the company, they did mention that $200 is non-refundable in the lease. However there is no mention on what this money is actually used for. When I asked my landlord she had mentioned that they are charged $200 by their "vendor" to get the apartment ready for a new tenant to move in. This makes sense, however I was also charged when moving out - $83 for carpet cleaning and $25 for oven cleaning, and this money was taken out of the "refundable" $525. Leaving 2 stars rather than 1 because other than this issue I have had no problems with this agency or my landlord and technically what they are doing is legal. I however feel deceived because these specifics were not mentioned when I moved in and I feel we are being charged twice, both moving in and moving out. I hope future renters can see this review and at least ask the agency before they move in about the specific details regarding their security deposit. For Cedarwood apartments specifically, I lived here for ~15 months and the only complaint I had was how dirty the stairs and carpet are in front of my apartment. The place is quiet and close to the hospital, maintenance was prompt and fixed everything with no issues. I did have difficulties reaching the landlord but we eventually would get in contact with either other and she was always pleasant and receptive(other than the security deposit issue)"
"Very old an over price units. One of the most horrible parking situations in Roanoke County. Let me explain in more detail. They only allow one parking space per unit and the units are two bedrooms. So if you have wife or husband who uses a form of transportation, I wouldn't move there. For example, my cousin an his wife had a child together while living at this complex, so he let the wife use the one assigned spot. The wife was back to working and the husband was caring for the baby for the day on his day off from work. It was a horrible rain storm this day in particular. The father said he measured 400+ steps on his Samsung Gear watch in the freezing rain, with a 6 month old baby. Up hill an approximately 200+ yards with a new born child. When he asked the office manager if he could use one of the closer spaces not being reserved at the time (an there were probably two or three) and also explained his situation in exact detail. They denied him in cold blood an said a rule is a rule. But then further down the timeline of the family living there, they noticed several units were able to move spaces an get more then one space if necessary. Now I don't want to jump to conclusions an call discrimination or bad management. But I hope this helps anyone from paying over priced rates just to be mistreated by management, have trash bags in your hall, harassed by "ESA" poodles, vehicle vandalism, an countless emotional distress occurrences for $600-$750. Other then that, if you can deal with a couple critters crawling on your wall right after they spray. This is a five star complex."
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