Sleep Inn Tanglewood 4045 Electric Road, Roanoke, VA 24018

"What a dump! We were overcharged from the get go. The staff was rude and borderline harassing. They are not pet friendly although they advertise as such. When they finally decided to clean the room there was a bleach stain on the carpet that was there when we arrived. They said it was from our dog and threw us out. We had nowhere to go. We have our two children staying as well; one of which is on the autism spectrum. She is not dealing with the situation very well. Talk about cold hearted. My best advice to you is sleep in a tent because you won't get any rest here at Motel Hell."

"While work is being done at my apartment my family has had to stay at a hotel. With this one being pet friendly and having a separate living area with a pull out soda it seemed to be perfect. From the moment we walked in it had issues. The front desk staff was rude. Charged us the wrong price. Said I'd have to wait to be refunded. The rooms looked horrible. Carpet had bleach spots all around. The sheets on the pull out soda didn't look as though they'd been changed in forever. If the 9 lights in the room only 4 worked. Probably due to the fact the outlets themselves didn't work. Housekeeping barely cleaned and when I asked for towels I was told to bring them the dirty ones first. Gave them 4 (there's 4 of us in the room) but they would only give me 2. I could go on but so wouldnt recommend this hotel to my worst enemy. Leaving tomorrow. I can't wait"

"When booking the room through a 3rd party place it stated dog friendly. Upon reading it through the website it stated up to 15 pounds. I called to ask about this just to see if I needed to cancel, the gentleman was super nice about it and said that it was fine. Upon getting to the room they were nice and clean but smelled off. After getting everything settled in the room we noticed bed bugs droppings all over the bed. We left, got our money back through Expedia."

"Room was nice enough. Breakfast was egg rounds and sausage parties. Served cold. Coffee was Terrible. The room was quiet. Water pressure was Fabulous. I'd stay again. At the price point they Deliver."

"I will start with the good... places close by for quick food and food delivery was easy. Everything else was horrible. Our room smelled really bad. There was a strong chemical smell and urine. I bought a candle to cover the smell and set off smoke alarm lol. Stuff smeared on wall (I don't want to know what is was). A Victoria Secret tag was on the floor. The hallway smelled of urine even more and a lot of the people in my hall had their doors open, I don't know why. I could also hear dogs barking during the night. Definitely do not stay here!"