DSW Designer Shoe Warehouse 9051 Snowden Square Drive, Columbia, MD 21045

"Shopping experience on 7/27/23 around 7pm: The check-out associate and manager were super helpful with accommodating the adjustments to my pick-up order in combination with an in-store purchase. I appreciated their patience, understanding, and skillful adjustments to ensure the prices and deals from my original purchase were honored."

"I went to this location on 6/2/2023 to pick up an online order. There was one cashier. Another person behind the counter marking down shoes. There were 4 people behind me. An associate that was off the clock came to the counter and wanted to purchase some shoes that he had behind the counter. Another associate came over and waited on him right away. At this point there were seven customers in line . We had been waiting for 10 minutes now. I raised my voice and asked were they going to get another cashier to help us because there was a line. The off duty employee turns around and tells us that they will be right with us but we have to be patient. I am appalled that he had the never to say anything. Other customers behind me started speaking out to the now six employees behind the counter we still have not waited on us. The customer service at this location is horrendous. I will not be returning to this store. They really need to work on their customer service skills."

"Took my father to DSW in Columbia to look for Vionic walking shoes. He didn't end up buying anything, but the Staff was courteous and the Store was very organized."

"I like the wide selection and affordable prices. And this particular DSW has been my go to even after I miss ved away from Columbia to SW Baltimore."

"A warehouse full of shoes. Show lovers paradise! Don’t miss the clearance section for great deals"