Tails and Tangles Pet Grooming LLC. 459 Main Street, Springfield, MA 01151

"Looking for a groomer, I drive by this location daily and am curious; unfortunately, this location immediately gives a wrong first impression when I try to check out their webpage to be taken to an unsecured page trying to force questionable extensions onto my browser. The owners should look into that."

"don’t get me wrong, these people fooled me at first with their “kindness”. they were all extremely nice we loved them at first and kept bringing our dog for over 5 visits before all that changed. back story: our dog is a very anxious dog. she will not walk into any place she doesn’t know without us dragging her in. my grandfather, is the definition of this dogs best friend. he’s attached to this dog. if our dog is scared, he’s scared for her. this staff had no problem helping us get our dog inside with our first few visits. we had arrived at this place one day and told them we were going to need help getting our dog out of the car again. one of the lady’s walked to car to get our dog and then proceeded to say to my grandma “why did u bring HIM. i told you NOT to bring him.” (referring to my grandfather who is attached to this dog). immediately if you disrespect anyone in my family, i lose all respect for u. simple. i totally understand if anyone has different opinions or different encounters, just thought this needed to be shared. we will never go to this place again we have found a place that cares about our dog as much as we do."

"I wholeheartedly recommend this loving and detail-oriented dog groomer to anyone who wants their furry family member to have the best grooming experience possible. The staffs attention to detail, genuine love for animals, and overall professionalism truly sets them apart from the rest. I guarantee you won’t be disappointed!"

"I love these ladies. They do an awesome job with cosmo and he's such a good boy with them!"

"Our Malamute, Brody never looked so good after coming home from a groomer. He is a wooly and has a lot of fur. He loved the people there and when he came home he was so soft and his fur was well groomed. He smelled amazing!! We've gone to other groomers and they have been very bad. They don't know how to groom a double coated dog. We will only go to Tails and Tangles from now on."