Carpet Exchange

"Very satisfied with carpet exchange came in here looking for something last minute and Randle did such a great job I had the carpet installed quick. They beat Home Depot’s price, just overall recommend them and would buy again from them!! Thank you so much Randle! & I love the carpet matches everything, great for someone with kids as well :)"

"First the positives - they have a wide selection of quality materials, so definitely a good source for carpet and tiles. Unfortunately our overall project - which is still in process - has not gone smoothly. They started the tile but have not completed due to having too little material. They are supposed to be starting the carpet this morning but have yet to arrive, and I spent the morning on the phone with three of their team to try to sort things out. In particular we have a different view of one of their corporate policies. This is a phrase that will come up when dealing with Carpet Exchange. As they have not completed the tile within the time they were supposed to and I had already paid in full for the tile, I thought it would be reasonable to hold the final payment on the carpet until they at least get the tile done. Not surprisingly they wanted all the payment in advance, which in fairness is what is in the contract. However, as I pointed out to them, unless it is corporate policy to not finish jobs on time, to not order sufficient materials, to have managers not call you back when you are told they will, etc, then they are already failing on their corporate policy. I believe that corporate policy should focus on a fair and equitable relationship between the consumer and the large corporate. It appears that Carpet Exchange is concerned with their needs alone. I have yet to see how things will finish, but for now I am left annoyed and with no certainty that the job will be completed, or when that might happen. I have my fingers crossed, but I would prefer to not have to do so when dealing with five figure purchases. Be prepared for angst and unnecessary nervousness if you deal with Carpet Exchange."

"The sales staff was great, even though I had to change the installation time several times due to work conflicts. The price was competitive and the staff gave no pressure to my choice. The installation guys were fantastic! Quick, efficient, knowledgeable, and friendly, even though I was ill with the flu. I highly recommend this particular location and Carpet Exchange!"

"We are extremely pleased with our experience with Carpet Exchange in Parker. First off, their selection is huge, second their prices are amazing. Jimmy Dadiotis was very patient and easy to work with. We were able take home several samples and if they didn't have a sample in store, they were able to mail us a sample. Our installer did an amazing job! We even had a request from a friend if they could hire the same installer!"

"We were remodeling our house, and wanted to replace our first floor carpet with LVP. Daisy at the Parker location patiently and professionally showed us TONS of choices. We ended up buying the Karastan LVP. It was well-priced and we are very happy with it, plus it seems to be very durable and a quality product. For kitchen countertops, we planned on going with one of the big box stores, but after seeing what was available at CE, I figured there HAD to be a catch because the price was so low. Ours was $35 sf, and a similar product at those other stores starts somewhere between $52-$65. I thought the cost to come to our house and measure was additional, but it was included in the $35/sf—a nice surprise! I will not hesitate to recommend Carpet Exchange in Parker in the future."