The Sprucery Garden Center

"I am a landscape contractor that has had the pleasure of working with Anna at The Sprucery for years now. She makes the experience easy and informative. It’s always a pleasure to purchase from The Sprucery from small plants to big trees. Their quality is always outstanding and up to par. I always highly recommend to my customers. Thank you so much Anna for your hard work!"

"I can’t say enough about how great our experience was with the Sprucery. Megan helped us design a new landscape for our back yard, and was very receptive to our thoughts and suggestions. The crew showed up as scheduled, work was complete, and they cleaned up afterwards. We will definitely use the Sprucery again for any future landscaping needs."

"This is a fantastic company! The people are friendly and the environment makes you not want to leave. It's hard to go back to work when you need to stop by and get some things because you just want to stay there all day! Really high quality plants and a beautiful property!"

"THIS PLACE NEEDS TO BE SHUT DOWN! Literally the worst service imaginable on all fronts. First trees were planted.. then they died with drip lines installed. Then their "warranty" only covers their small inventory and they boost the price on you so you have to get smaller trees, or pay more. Oh and you have to pay hundreds of dollars for installation again. Then they schedule you in.. were late by hours for the install and brought half dead trees to my place. And they claim THEY are the ones inconvenienced. This is an absolute joke of a business and you should avoid them at all costs. Listed below are the joke of trees they brought to my house."

"EDIT: I eventually spoke with Travis at the nursery about the oak tree, he acknowledged that an exception should have been made with this circumstance and will be crediting our account for the fall growing season for the full value of the oak. Between speaking with the other person who was apparently seasonal help and speaking with Travis, I replaced the nonviable oak with one from a different nursery as I didn't have time to waste, but plan to be back to this nursery in the fall. One thing in their reply below: I emailed on June 9 about the oak tree, a few weeks before my review, not a few hours. So, if you do have issues with a tree, I would advise trying to get a hold of Travis by phone, you'll have a knowledgeable person on the line to help with your issues. Original review: I really want to like this place, as I've bought several healthy trees from them, and Dusty is fantastic. But this spring was an exception. In early May my wife bought a large 3.25" diameter/18-20' tall Texas Red Oak tree for me for our anniversary. It appeared dormant as were all oaks that hadn't leafed out yet, but had some buds and green on a small scratch test, and I was told it would leaf out late spring. Their planting service was booked out to mid June so I just had them delivered instead and planted myself to take advantage of cooler temperatures to help it establish. I've watched them plant several trees and have planted others myself successfully over the years, so I copied the process. I had some issues with a Redpointe Maple but it's bouncing back, otherwise great success. My other trees leafed out but this oak took its time. I was patient, and watered as recommended. The top half of the tree never leafed out, so I emailed, then called, and was told to cut away the dead stuff and water more (I use tree gators to measure the correct amount of water per week). I got on a ladder (the top half is about 9 ft off the ground, remember tall big tree), and found the entire top half of the tree is dead. I trimmed back much of the dead stuff, and still only the bottom half of the tree leafed out. Scratching the leader reveals its dead - no green, nothing. Most places would honor this as a replacement as I bought a dormant tree that never leafed out on fully half its height. This is different than the intent of a warranty where a live tree instead succumbed later due to poor watering, heat, other extrema, etc. I was instead offered 50% store credit, per their policy, but I really think the policy should be a bit more flexible in this case - they sold me a dysfunctional tree - no one else would buy this tree if they saw it in the yard later, when it was obviously dead from the midpoint up, and they'd have to scrap it anyway. If it died after leafing out, or was run over by the mower, or didn't come back next year after a brutal winter, that's not their fault. But this is, in my opinion. This was not a viable tree from the start. This vein of logic, however, did not impress their warranty person. I went to a wholesaler (with no warranty usually), showed them this image of the dead leader, and the guy said "that looks like s***" and he went in his computer to start an exchange for me until I told him unfortunately I didn't buy from them. He said, "while we have no warranty, that type of thing would normally be a free exchange for a viable tree from us here." Exactly."