Aqualand Pets Plus

"Haven’t even stepped into the store yet and already disappointed! New to the area and just called over to this store looking for frozen feeders for my snakes and was told they only sell live feeders because “it’s better for your snake”. I’m not sure how the risk of rat bites, infections, injuries to their mouths, and the overall stress of feeding live is good for any snake but the fact that they’re telling people this is incredibly concerning. It really doesn’t matter what these animals do in the wild to eat and survive because we’ve pretty much chosen to domesticate them as much as reptiles can be so they need to be cared for as such. Please do better and do your own research on why frozen/thawed is so much better and safer."

"Update: came in again to see if anything changed. Lets see: 1. Leopard Gecko that is so skinny I'm amazed it's still alive (and it's yours for $75!) 2. Guppies in two different tanks covered with Ich (the white spots) 3. A macaw with way too overgrown beak and nails that they're selling for $7500 Don't support a place that doesn't care about the animals wellbeing, even chain pet stores are better! Overpriced as well The worst was seeing a ton of budgies crammed into a single, filthy cage with zero enrichment (as with the doves below but at least they can move) and rats that have no space to move. Whoever owns this local business should be ashamed at the conditions these poor animals have to go through waiting for someone to shell out a high pricetag."

"This place is so dirty and grimy. We bought 5 fish and 3 died within days. All the males. The tanks were grimy. One fish was acting weird but they said it was normal so we got it anyway. It died the next day. It makes me sad that they let their animals live in filth and then we bring them home and they die. Great experience for my kids and their first pets. When we walked up two employees were smoking right in front. Not very professional. I’m very frustrated with this experience and this place. Update: The last of our 5 fish died. It burst actually. I called and let them know one fish died within a day, three within a week, and his first question was why didn’t I call sooner? I actually did try calling a couple of times and nobody answered. Plus I didn’t know what the heck was wrong with the fish. He said they don’t offer refunds (probably because most of their animals are sick) and offered to replace them. Hard pass. I told him the fish were sick and the tanks were disgusting at their store."

"The owner was very welcoming and fun to chat with. He let us hold a couple of rats and fed the chameleons so we could watch them eat. Way cool! The smell of pets when you first walk in was the only bother but you quickly go nose blind and all the adorable pets distract from it."

"Staff we're extremely knowledgeable and helpful in getting a good aquarium set up for my son. Several years ago, I didn't always have good experiences here, but they changed a lot of stuff and i am extremely happy with their quality of fish and materials. So far we've had our new fish for over a week a none are sick or dead, which is far better than what I can say for my experience with Petsmart and Petco. Thanks for a great experience! We'll be back again for many more fish!"