Walmart Supercenter

"Shout out to Logan for making my boyfriend and I feel like criminals while using the self check out. He asked us 3+ times if we had scanned our grill on the bottom of our cart along with the other large items we had in our cart that we could simply use the gun to scan. I know what you're thinking, but the 17 year old was literally holding the device they use to monitor each check out line. I know you can see literally every item I have scanned Logan. When asked if we looked like criminals Logans reply was "you're only missing a cowboy hat." I don't know about you but that set me off as a Caucasian woman shopping with her Spanish boyfriend. Do better Walmart."

"I like to come here at night when it's not so busy. They have some very nice checkers and a big shout out to Sandra who's a friend to everyone. With all the renovations it's still fairly easy to find your everyday items. I like the new layout it's easy to navigate. I am concerned because I have heard they are putting in all self checkouts and if they do that I will drive to Pella or not shop there anymore. I feel with the rising prices that customer service is even more important than before. That's why I gave it 4 stars instead of 5."

"I’m feeling pretty upset at the moment. I am disabled. It’s a struggle to shop and then wait around for open self checkouts. Earlier this week, my son and I went shopping. I was scanning and bagging and next thing I know, my feet are sliding apart and I’m falling. I grabbed the bag holder and place you can set your bagged groceries so I didn’t end up on the floor. It seemed extremely slippery. I had normal tennis shoes on. I hurt pretty badly for a couple days due to the way my legs went and probably tore my rotator cuff yet again from how I caught myself. I didn’t say anything to management as I thought it was just a me thing. However, I went back with my son for a few things today and an exchange. We were in a different self checkout than earlier this week and I was still hanging onto cart when I started sliding and would have fallen again. I had winter boots on today. Even my son noticed the floor was very slippery. I gave him my card to finish up and headed to customer service for my exchange. I asked the girl working self checkout why the floor was so slippery. She said that they wax them every day. I told her it was dangerous, that I’d already hurt myself once that week and maybe she could bring up to management. I told cashier in customer service the same and she said manager was right there and asked if I wanted to tell her. Didn’t help that she got manager by saying “this lady fell and wants to talk to you”. I explained everything to the manager and told her that the checkout employee told me that the floors are waxed every day. She denied that immediately. Then she asked “so what, do you want to file a complaint or something?” I was taken aback by the attitude and said no at first. But I asked her to look at the floors with me. Even her shoes slid easily. She rolled her eyes and asked what I expected her to do. I told her she may not want other people to get hurt and I left. I wasn’t going to file a formal complaint originally. Yes, I am a little injured from the first fall but I didn’t go to my doctor immediately. I did actually call and left a message because I need seen for something else and told her I had fallen and my shoulder was really bothering me. I don’t have appointment set yet. I’m seriously considering filing a formal complaint now because the more I think about the attitude of management and the fact that either she or the employee lied about waxing the floors every day is making me more angry. I have unstable joints already. I injure easily. But what if it were an elderly person or small child and they were hurt worse than me. Hell, anyone could be hurt worse than me. And yes, you could absolutely see the shine on the floors. Only in the checkout areas, nowhere else did I have issues or slippery floors. It’s where we shop because it’s what we can afford. I don’t want to be afraid of falling every time I go there. It’s not like I’m seeking monetary compensation but being lied to and treated the way I was by management, that’s just unacceptable."

"Very surprised! I expected to wait awhile for them to bring out my purchase. Not today! I maybe waited 3 min, and the only other time I used curbside pickup was almost as fast. From my experience, they have definitely been on top of it! Thank you!"

"I am very pleased how this store is run considering the amount of people that come and go. It is clean and tidy. I usually shop groceries because of quality as well as low price. The produce here is awesome! Occasionally, at busy times, some stock may be low, but there is a worker replacing in timely manner. Having self checkout keeps price low. Shopping does take time. People need to be patient and understanding of this. Employees are busy and some may not smile, but they do their job well. I do understand everyone is different. I, myself work with a few autistic people that know their job and speak very little. Thank you for all you do!"