OYO Hotel Windmill Branson

"DO NOT STAY HERE!!!!!!!! One of the most awful and disgusting rooms I have ever paid for. I booked a 1 night stay in a king room. Just me and my Girlfriend, we arrived and checked in. The man at the desk was very nice and accommodating. We got to our room after going through their maze of a parking lot. The lack of other people made me very weary upon arriving. There was hardly anyone at all staying in this hotel. We parked and got to our room. Upon first entering we were completely bombarded by the stench of cigarette smoke. Then we began to look around, old outdated furniture, lights that didn’t work, disgusting and smelly carpet with large stains, the mattress looked old and disfigured. The bathroom was a horror show.. stains in the toilet, shower and sink. If you’re looking for a nice stay but have a budget please do yourself a favor and do not book a room at this place.. the grand plaza is right down the road and you can book the same room for under 100$ a night, it’s so much more worth it! We were able to get back half of our money after we immediately went back down and checked out. Again, the service we received was excellent, just the room was awful and we will never be back."

"Light in bathroom made a horrible sound. The room was outdated and beds weren’t comfortable. We asked for towels and was told they would be delivered and never was so we had to go ask again because the phone didn’t work. The guy who works the front wasn’t there and we had to call a number for him to come. The next day our room was never cleaned, beds not made, trash not taken out, and no clean towels so we had to again go get them. Microwave did not work properly either. On checkout we had to call again because no one was at the front desk. Won’t be staying again!"

"I should have read the reviews... curly black hairs all over the sheets, it was evident none of the bedding was cleaned, but rather flipped inside out and reapplied to the bed. The mildew smell is insane. There is trash under the beds, the floor hasn't been vacuumed. Both mattress' in the room are collapsed. Most of the rooms on the lowest level are broken into and destroyed.... never again. Wishing for a refund."

"If I could give negative stars I would. Never have I been so disgusted with a hotel room in my life. I’ve never written a bad review either because I can usually find the good in things. There was a bug in the bed. The room stunk of mildew. The trim was literally falling off the walls. Outdated and gross. The air barely worked and was wall unit framed into the wall near the floor?? I called Hotwire and got a refund due to the bugs and I was lucky because they have a no refund policy on the last minute bookings. Shame on you OYO for promoting this.."

"I reserved a smoking room and did not get one. When i asked the front desk about it twice and showed him proof from a text that I received he told me that there was no smoking rooms available but the room right next door to ours was a smoking room and there was nobody in there the two days we were there. The room was not very clean, there was a pile of dirt next to the bathroom like they had swept it all in a pile but just never went back to sweep it up and throw it away. The beds were not the most sturdy, there was black stuff in the ice bucket. We loved the location of the hotel but it could definitely had been a better experience."