Chateau Grille

"My husband and I ate at the grille last night total was over $200 which we expected when both ordered steaks, but we expected a good edible meal. Instead while walking into the restaurant all we could smell was fish and garbage, once sat at the table with our water it took 15 min to even take our drink order (both just got a soda). My husband ordered the wings and a ceaser salad. That ceaser salad and wings were the only things edible. Once our steaks finally came out (over an hour after we were seated) the tasted like fish! The mashed potatos were cold and the Brussel sprouts were undercooked and inedible. Not to mention adding watered down soda to the cup by the time we left my coke was more ice than coke. My husband and I have never spent so much money on such trash food they want to pretend is fine dining. We spent more on trying to have a good dining experience the first time ( neither of us have ever had room service or a restaurant in a hotel) than it cost for our actual room and the food was the worst part of our trip cause it made both of us sick to the point of puking"

"Our meal was 5 star fantastic! Not sure what the other low ratings are about as our experience was all around amazing. The filet mignon was well seasoned and cooked to perfection. Our server, Mary from the Philippines was attentive and professional. Thank you for an amazing experience!"

"I just don’t get the negative reviews. This place brings great food with every entree. Breakfast has anything you want and the buffet is complete. Every dish we ordered over 4 days was outstanding. On my last meal I had a hamburger. Was a great burger. A great atrium to enjoy as well."

"Fine dining: The food as you read in other reviews is exactly as stated. This review is for the grill with FINE Dining. 1. The atmosphere is lacking decor, sterile, for fine dining white table cloths or better tables. 2. The food lacked flavor. Items chef special apple wrapped pork tenderloin with gnocchi and asparagus. Very small portions, the gnocchi was not traditional..cost $48 House salad was good, and the size was fair. Brussel sprouts were hard, cold, and lacked flavor. Not glazed, not crispy.. left more to be desired. Yukon gold mashed potato. I seriously wish I had photos. No flavor, nothing. The presentation was not a five-star restaurant. I don't flavor my food with non tons of seasoning, but this was boring. 3. The view is great. Overall, the food for fine dining was not for $200 worthy. This place has excellent service on non busy days. The staff is great. The library bar is beautiful. However, the food is pricey and needs a new flare."

"We dined here for brunch on Sunday. I made a reservation for 11:15, waited until 11:35 to be sat. After getting sat, a bus boy filled our waters, but we waited for our waitress to bring drinks for 30 minutes. She didn’t walk over to our area once. Once she came over, she said she forgot about us, and apologized. We were understanding, because we were not sat directly in the main dining room. Once she brought drinks, I finished my first mimosa in hopes that when I came back from the buffet, it would be refilled; instead they had bussed and reset our entire table assuming we left, with my purse still sitting in the chair. we then waited another 30 minutes for our server to walk back over. We eventually grabbed the attention of a 3rd staff member to bring our check. After we put our card in the book, we waited another 20 minutes for the server to return with our card and copy of the receipt. I found our server, asked for our card, and we left disappointed. This is a $45/person buffet, I would expect at least some form of hospitality or service. All of the food was cold, we waited in line for eggs benedict to be brought from the kitchen, and it came out ice cold. Absolutely disgusting. I’ve worked fine dining for years and will advise against visiting this establishment from now on. Update: they reached out after receiving this review, and they issued a refund. i am glad that we could resolve the issue."