Pet Village Ltd

"I chose this place to care for my dog while on a trip overseas. I received an email the second day saying they were sending all the dogs home because of a virus outbreak and that I needed to arrange for pickup. I understand needing to separate the dogs for health reasons, but I trusted this place to care for my dog when I was away and I would expect for them to find alternative means of doing that on my behalf if their location was no longer safe. What if I had been in a region without any phone or internet connection? What if I didn’t have anyone else to care for her while I was gone? What good is a boarding kennel if they can’t be relied on to take care of your dog when you’re out of the country? Do not rely on this place for your pet care needs. They might be good if everything goes as expected, but they will fail you in an emergency."

"Exceptional Boarding and Training Experience at Pet Village! I recently had the pleasure of entrusting my beloved furry friend to Pet Village for boarding and training, and I cannot express how impressed I am with their outstanding services. From the moment I walked through their doors, I knew I had made the right choice for my pet's well-being. The boarding facilities at Pet Village are top-notch. The cleanliness and attention to detail in the accommodations were remarkable. The staff members genuinely care about the animals under their care, providing a safe and comfortable environment. I felt at ease leaving my pet knowing they would receive the best care possible. The training program at Pet Village is simply exceptional. The trainers are knowledgeable, patient, and passionate about what they do. They took the time to understand my pet's unique needs and tailored the training sessions accordingly. The progress my pet made during their stay was remarkable, and the trainers provided me with valuable insights and techniques to continue their training at home. What sets Pet Village apart is the level of personal attention they give to each pet. They consistently kept me informed about my pet's activities, health, and progress. The regular updates and photos they shared were heartwarming and made me feel connected even when I was away. Additionally, the facilities at Pet Village are equipped with state-of-the-art amenities, ensuring that pets have access to everything they need. From spacious play areas to stimulating toys and comfortable bedding, Pet Village goes above and beyond to ensure pets are happy and engaged during their stay. Lastly, I must commend the friendly and professional staff at Pet Village. They are always available to address any concerns or queries, and their dedication to providing exceptional customer service is truly commendable. Overall, I highly recommend Pet Village for both boarding and training services. They have exceeded my expectations in every aspect, and I am grateful for the care and attention they provided to my furry friend. Pet Village is undoubtedly a haven for pets and a true gem in the world of pet care. Thank you, Pet Village, for your exceptional service and for going above and beyond to ensure the happiness and well-being of our furry companions!"

"My German Shepherd has done day training, been boarded and groomed here. My pup has extremely special dietary needs due to a genetic condition and this is the first place we have been able to board him with confidence. We did a trial run for a week while in town and had no issues. My boy goes with them with confidence and has no issues when we drop him off. I tried boarding 1 night at another facility and he didn't want to go with them and he ended up sick all night and they didn't even let me know until we picked him up and asked. Pet Village has great communication and we will definitely continue to use their services. My best friend did the 6wk board and train with her German Shepherd and was extremely happy with the results as well."

"Took my adult dog to Pet Village for their 8-week Novice training course. Overall super experience! Obedience courses are group classes held in a huge, indoor, fully enclosed arena with a concrete floor. Jen, the lead trainer, manages to choreograph the training of multiple dogs (and their owners) with aplomb and patience. We all ended up performing better than we expected, with both dogs and owners happy. Highly recommend!"