Ulta Beauty

"The products are 5 star. But the service people who work make me feel uncomfortable and feel like I Don't belong there or like I'm being judged as a male. Gave me a highschool vibe lmao all of a sudden I started feeling insecure and wanted to walk right out"

"I have nothing against Ulta but the last few times I have gone, alone and with friends there is one employee who is just awful. She's just so incredibly rude. Shes abrasive, told my girlfriends niece to "Stop touching the product" but I'm not sure how else she was supposed to decide if she wanted it, asked me for a receipt and told me to stop opening live product when I had just bought it in front of her and had the items in an ulta bag, as i had just purchased it. Then when she asked the lady who checked me out if I had bought the items she obviously said yes yet this lady continued to stare at us and told the other girl that she was surprised and you can never be too careful and that she was going to keep an eye on us. She is always working and frankly when I see her I leave the store and make the drive to the Salem Ulta. I no longer shop here as I am afraid she is going to be working. She makes the entire shopping trip an unpleasant experience and I have never seen worse customer service. Her entire demeanor is stand offish and rude. I wish I knew her name but she is the only redhead in the store that I have seen, she's very tall and looks to be about 40. So fair warning if you see her, the trip to the Salem Ulta is worth it to avoid her."

"Apparently the only people that warrant being treated with any decency are people 30 and younger. As a 55 year old woman who wants to look her best going into any Ulta is a nightmare. I generally ask questions about products before I buy. This last time was regarding a curling iron/ straightener. They acted like u was a complete waste of there time. There was one person that actually found me and tried to offer product suggestions. She was the only one who was not rude. I happened to be with my daughter who spent $300 and the cashier was absolutely the rudest of the bunch. What a waste of my time."

"The cashier was very rude. I don't know what her problem was but I will never spend money there again. She was rude when asking for my information, throwing around my items, and just all around not happy about being there. Management was close by and didn't even bother to correct her attitude. Worst experience ever."

"I was shocked to see some negative reviews at this store. I had a wonderful experience while looking for a new hydrating, light-weight foundation. When I walked in, someone immediately greeted me and asked if I needed help finding anything and I told her what I was looking for and she lead me right to it. She had an appointment to get to so another gal came over to help color match me. Her name is Cindy and she is the sweetest soul! She helped me find the perfect color and provided me with great advice about my skin. She even went the extra mile and provided me with a small sample of product that would help my skin. So excited to try it! Even the gal at the register was super sweet. I will definitely be visiting this Ulta again! Highly recommend!"