Men's Wearhouse

"Daniel was extremely helpful with finding the right shirt for my event. Daniel is patient and cares about the customer. Will definitely come back to this kocation."

"I came here to find a suit for my wedding and Jennifer assisted me. She was incredibly kind and amazing. Jennifer helped me in finding a suit and making it ready to be tailored. She went above and beyond to make me feel comfortable and was incredibly helpful during the entire process. When I had an issue (which was not related to the suit from Men's Warehouse), she still made sure to provide me with great service. As a woman, it can be challenging to find a well-fitting suit and can be uncomfortable to shop at a men's store, but Jennifer made my experience great. I highly recommend coming here for your suit needs and especially recommend Jennifer."

"SHORT STORY: poor customer service from one particular worker. LONG STORY: There is bad customer service; there is terrible customer service. Then there is whatever you want to call it here at Mens Wearhouse in Emeryville. There is a particular employee (don’t know his name) but he is the most unprofessional, unhelpful person I have ever come in contact with. He should not be working a customer service job. This employee redirects you to come in another time if they are too busy, is uneducated on the process of ordering a tux and reordering certain garments that don’t fit, and will ultimately walk away from you mid conversation if he thinks you can’t be helped. I’ve been coming to this Men’s Wearhouse for over 10 years. Some employees I recognize. Most employees at this Men’s Wearhouse, I don’t have a problem with and never have. But this ONE individual; his customer service is so appalling, I have to rate this location 1 star to warn others to STAY AWAY FROM THIS LOCATION. I got married last year and the most stressful part of getting married was getting my tux because of this ONE employee. I only know he works here still because I called this store for a question about tailoring and I remembered his voice when he answered the phone. The pants on my suit re now too small. I asked if they can extend the waist of my pants. He cut me off and said “It’s time to get another suit it’s been two years-” then blah blah blah I cut him off like he did me and I hung up. He had no desire to help or educate me. So I called the San Leandro location. My question there was answered and that employee told me that yes they CAN tailor my pants to make the waist size bigger depending on the amount of material on them. Don’t waste your time at Mens Wearhouse in Emeryville."

"I have an important event and was delayed by an airline, and needed to get fitted into a tuxedo. I walk into this location, and am greeted by William, who was friendly and kind. He took my measurements and we chatted over the finer luxuries of life. In five minutes I was fitted with a beautiful black tie tuxedo. Top tier customer service, the garments feel like they jumped off the rack on to my frame: was an exquisite and happy experience. I would recommend Williams’s tailoring for any occasion- and should those who hold the purse be reading this: give this good man a raise. I am grateful for his quick eye and talent. Such people should be retained at any cost!"

"This is one of the better Men’s Wearhouse that I have been too. They were very helpful in answering all of my questions and letting me know on how all the sales work along with the process of getting the suits. The place was very clean and organized. The dressing area was also nice and they have plenty of mirrors in the store."