UNIQLO Stoneridge 1448 Stoneridge Mall Road, Pleasanton, CA 94588

"i didnt pick up my online order so they should have refunded me but a few months later I’m checking my credit card statements and see they never did. be careful!"

"Amazing clothes and pretty decent customer service compared to other retail stores. -1 star for the return policy. They are a bit strict just a heads up, but some of the customers I've seen there in line are big babies. Just show the receipt and the tags and they'll give you the return. The stories of excuses I hear are hilarious sometimes."

"best shopping experience I have had in years. A sales person who was appropriately engaged and attentive. She heard things I said and then revisited them. good"

"Visited Uniqlo in Stoneridge Mall to exchange few online orders due to size issues. There was no receipt inside my online order packet. The girl in the counter said that if i don't show her the invoice, she will have to bill me for the full price, whereas i got it on a deal online. That's not fair Uniqlo. You forget to place the invoice inside the packet and corner the customer? Why doesn't the invoice directly come to your email? Why should there be a link in the email to access the invoice? Cashier would not even help me to choose free wifi as my data didn't work in that mall! I asked myself if Uniqlo has a free wifi for the guest, and all that she said was if is there, it would be in the list! Seriously? Is that the way you talk and guide/help a customer? Pathetic reception!! Luckily i could get connected to the store wifi and pull up the invoice, or else what? Get billed for a high price? Uniqlo doesn't mind looting in public officially despie high prices on the clothing! Please learn from other store brands how they send invoice and make it easy in returning stuff they bought... And please get your staff to learn how to treat customers so they would want to visit you again but not take time to write a review like this. Grow up!!"

"Great selection of clothing, they provide "try on" clothing with each size with their displays which provides an easy experience. One downside is that almost every time we go into it, it's warm in there, too warm when trying on clothes constantly. The other side, checkout process was slow. They seem to have "up to date" technology (NFC), but it doesn't work well and the apple/android pay only supports a few cards."