7-Eleven

"Its 2023, why are these corporations hiring people who cannot operate POS systems? If there is any kind of failure, it shuts the whole store down and the employees say "sorry system is down i cant sell you anything". But its NEVER a company wide issue, its always localized to individual stores which means its operator error and the operator has no clue how to fix errors. It used to be once the interner based systems had malfunctions, the store had means to continue operating like TAKING CASH and having manual means of receipts. Now its all so dependent on the Internet, any slight hiccup crashes the whole thing. Pretty ridiculous. If youre going to be so heavily reliant on digitized economy, why are there no plan Bs when stuff screws up?"

"The system is ALWAYS down. The cashier was RUDE. They really need to get the "system" fixed."

"How do you have a table full of snacks that says 'Wow, $1' then you get to the register & they're NOT. Then you're told 'oh, you gotta have the rewards' when that's posted NO where on the table?? Then you try to get iced coffee and the machine is ON but not working and the cashier is too busy on her earpod to come assist so she just says 'oh, it must be turned off'?"

"I am a regular. I shop at this store 2-3 times daily because of its location to my home. There has been too much employee turnaround and the managers hired (“Ro” and whoever came after) do not know or understand how to run a successful biz. So I’m going down the street to the other 7/11 where they know how to treat and respect their daily clients. I will never shop this store again because the management has been from Ro to the new one. I am a regular and expect to be treated politely. New management has lot to learn and I’ll be taking my daily biz for a morning energy drink or a late night pizza anywhere else but here. One star was a courtesy. I give this store negative 5 stars now."

"Just stopped for gas and filled up my tank then my brother and I walked in to purchase some coffee and breakfast and the “manager” an extremely heavyset woman started harassing us accusing us of wanting to steal. Let me put this in perspective for anyone reading this, I had my brand new gold iPhone 13 pro in my hand, I drive a Dodge Charger and I was wearing a pair of TRU religion jeans so nothing whatsoever about me said I was about to steal. This was racism at its finest then the “manager” and the store associate who knew what they were doing was wrong approached our physical space and the big lady actually put her hands on my brother who should have defended himself but I told him not to because they weren’t worth it. “Manager” then enlists the help of a half rate dime store thug who resembles buckwheat. He drives an old broke down Nissan SUV that is tied together by twine just in case anyone sees him he drives around with a weapon the manager instructed him to threaten us with the weapon. Worst store experience ever and I am writing this review to warn any who try to shop there. Incident occurred at 5:35 Am on 8/29/22."