Welcome Suites Hazelwood We are a Nasty motel with roaches 155 Chapel Ridge Drive, Hazelwood, MO 63042

"I booked a week online when i arrived at the hotel i paid $378 plus 100 dollar deposit. When i entered the room The smell of urine and Mold combined with so many Roaches it was unbelievable had me running out of there within 90minutes. Not to mention no toilet paper, no shower curtain; no soap or Towels and the bed sheets were dirty and looked to have mouse droppings on them. The thief At the front desk refused to give me a refund and then kept my security deposit citing findings in my room. The man is Pathetic and nothing more than a liar and a theif. I find it hard to believe the City of St. Louis is allowing this to remain in business. It's definitely in need of some legal intervention. And the man at the counter should be charged accordingly. I recommend to stop considering this place immediately. You'd be better off in any shelter anywhere than staying Here"

"Bed bugs!!! Please be aware, major infestation. The room was unclean and damaged. Will not transfer room or replace bed. Everything felt gross."

"The manger and her boyfriend that work there made my stay so bad for me and my family. I ûse to like coming here. He walked in on my daughters mom naked all was said put lock on door. Next time."

"This place is horrible! Dirty, nasty, holes in walls and doors. I would not recommend staying unless you have no options, and for as short a time as possible. The staff was cool and tried to be helpful, but overall, a terrible experience."

"This place is disgusting, I spoke to the manager and she hung up on me. I made a reservation for my nephew, and the only room they had was a complete dump. It was beyond filthy, toilet, tub were so gross and dirty, bugs all over. The vanity was all busted apart, there was no proper window coverings, and partial drape just hanging on half the window. They handed him some sheets in a bag. They told me he accepted the room as it was, he was so upset as he said where was he supposed to go he had no vehicle. They were being uncaring to him. I did get a refund from Expedia after several phone calls. But this place should not be on any travel company websites. I have pictures of the room they put him in for 1 night till I could get him out of there. Trying to figure out how to post the pig sty..This place doesn't deserve any stars whatsoever."