El Paso Inn Texas

"Horrible just horrible. Easily the worst hotel in El paso. Really Rude staff. Hustled me out of full rate after seeing room, and calling booking agency to not accept, lied and said I was there an hr 15mins Into. Room was really dirty, flies on the bed, dirt on the walls. Please don't waste your money. They should be shut down. The Rude lady in the front is a P.O.S."

"This hotel seemed pretty decent in their website but as soon as we arrived we weren’t even allowed to enter the lobby. There was a little window to talk to the front desk lady by, she didn’t even smile at us and took very long to gather our reservation. I felt unwelcome before even going to my room. However, when i entered my room the smell was awful even though my room was supposed to be “non-smoking”. The air conditioner was SO LOUD and was honestly very uncomfortable to sleep at night with. It did cool very nicely though. The bed was really hard and was not clean, pillows were too small for the king bed requested and were also stained. The towels seemed clean but were hard and smelled bad aswell. Honestly the only comfortable thing about this hotel was the microwave and the fridge they provide you with. It was honestly too pricey for the condition the room was in. Would definitely not be coming back."

"Husband and I had stopped for the night with our infant. The first room we were given smelled a little funny, so the woman working at the front desk kindly changed our room. Although the room is small and very out dated, the room was very clean and the bed was very comfortable. It does have a/c and heating options and parking was plentiful. It isn't a Luxury hotel but it's a good place to rest if you're only stopping for the night to sleep. Not a bad deal for the price asked."

"The cost for a single night was about half that of major hotels The bed was quite comfortable The room was spacious and included a fridge and microwave that worked well. However, our bathmat still had the footprints of the last guest on it, which made us question all the linens. The floodlights for the parking lot may prevent theft, but they make the rooms brighter than mid-day all night long. Our bathroom had ants."

"The room I stayed in was very clean and affordable. Hardwood floor and king size bed, I had non smoking, but they apparently offer smoking rooms also (don't quote me on this). The staff is very friendly and helpful. I accidentally locked myself out of my room and the owner gave me a temporary card to get in. He also suggested some great local restaurants. I needed an iron and ironing board for a few of my clothing articles and it was promptly provided. Located within five minutes of both ft bliss and airport. House keeping was great, professional, and friendly. I would stay here again because of the staff being so accommodating. Great owners, great experience, centrally located. 10/10 Any person that has negative reviews on this establishment obviously has no idea how customer service is supposed to work. I am almost in love with this place because of how great they are."