Firestone Complete Auto Care

"Well I had issues with the coolant and the service representative was really friendly. Mr.Marvin was attentive to check out the problems on my vehicle. He ended up having the mechanic install a new coolant system but the problem was not fixed, however they were able to give me a refund and put the old part back in my vehicle. The manager Gina is helpful and friendly as well. I would still recommend this firestone over any other firestone I have been to."

"I went in to have a thermostat replaced. Well I was told it was going to be 514.00. Really, the part is 29.99 as I purchased one at O’Reilys. My husband was going to install but got sick. When I questioned them, they told me that the thermostat housing needed to be replaced. I was also told I needed a radiator flush and that my front tires were worn. What a joke and you should be ashamed of trying to screw over a 67 year old women. The tires are new and not worn. I called a mechanic and asked about the thermostat housing needing to be replaced and they stated only if cracked. Well it wasn’t and I will never return to Firestone and will let the area neighborhood paper know of my experience. What a scam trying to tell people things that need to be fixed and really they don’t. Is that the way Firestone makes their money, ripping customers off."

"3 months ago my fiance took her car here to get 2 new tires. They broke the drip pan and didn't even change the tires the first time we were there, we had to go back 3 times. For 2 tires. And when she went to get the drip pan fixed, they said "heres the part, go fix it yourself." Tonight both of those tires are flat, and instead of going there and using the warranty she'd rather take them somewhere else and pay for new tires to not have to deal with these people. EDIT: I'm not able to reply to the comment below, so I'm doing so here. I reached out to this location multiple times while the incident was occurring and received no help. Trying to fix it several months after the fact only because I posted it in a public forum is too little too late."

"This Firestone location is excellent. It is managed by down to earth kinda people that take pride in their work. They fixed my vehicle up in a timely manner. Everyone I interacted with was pleasant, but Gina in particular went above and beyond!"

"Started my car and it sounded like a slow start and figured it was my battery, I drove it up to the Firestone where they were nice to me in the past with their free tire pressure check. They ran a free test on my battery and it was bad, they quickly replaced it for me and within 30 minutes I was on my way. Very nice, efficient and my car is starting nicely again. Thank you for your prompt service."