Pep Boys

"I came into Pepboys to receive assistance with replacing my car tires. I was provided with all my options which allowed me to make an informed decision about the maintenance for my car. I highly recommend this Pepboys location. The staff and technician were helpful, professional, and went above and beyond to ensure my car was safe to drive."

"Jonathan was great. Everything was handled in a professional manner and the wait was very minimal. I would highly recommend Pep Boys!"

"On vacation from Miami and had a flat tire. Don’t remember his name but seemed like a manager that was from Michigan. He was very friendly and got us out fast. Amazing and quick service!"

"3:30 appointment, for 4 tires to be mounted are balanced. The tech that did the job was sitting in an empty bay. When they finally did get the car in to do the job he just walked around aimlessly. I know my wheels have not been balanced to within.25 oz of plane because I could see the balancer when he was doing two of the wheels. He dropped the weight and miss stuck them several times as he lethargically ambled around in circles. This made me question the technicians sobriety. It took over 2 1/2 hours to mount four wheels and balance them. I work for a national logistics company with a sizable fleet of hundreds of vehicles, in the role of maintenance manager. There is no way an able-bodied Technician should’ve taken an excess of 2 1/2 hours to mount four tires and balance them. I will take the car in on Sunday to my facility my only day off and re-balance, them myself. Please avoid this place and save yourself the aggravation. They were more interested in up selling me an unneeded wheel alignment, then completing the task at hand properly."

"FREE A/C DIAGNOSTIC IS NOT FREE!!!! I arrived for my 8am appointment only to be told that they needed to reschedule my appointment for 10 because there are no techs available to do the “free diagnostic.” I understand being short staffed, its the world we live in unfortunately so I was considering coming back UNTIL I asked for clarification on the details of the diagnostic that I would be given today. Oh nooooo its not free its $59.99 to even tell whats wrong!!! Sir then what do you do for free…check temp & freon…I CAN GO RIGHT NEXT DOOR TO AUTO ZONE FOR THAT!! Then with an attitude he says, “well we got to get paid!” I agree, I dont want anything for free that Im to pay for BUT WHEN YOUR WEBSITE SAYS FREE I EXPECT FREE!! If I could give ZERO stars I would bc you sir were soooo unprofessional & unapologetic. Lost my business and all the others on this review site!!!! Unbelievable! BELIEVE THE BAD REVIEWS YALL!!! Please!!! Go right doen the street to The Tire shop where the service is great & PEOPLE COME TO WORK with reasonable UP FRONT PRICES!!!! Photo taken at 820 am. Please management, get these guys some HELP!!"