Grubbs Nissan Service Center

"The service department did a great job servicing my car. Was helped in a timely matter. Did not have to wait long for my car to finish compared to most dealerships. Communication was great."

"I have two cars that have full warranty package. I set up a 445pm appointment for my daughters car to have one tire replaced under warranty. First a rep had us call the service dept to make sure they had the tire in stock!? Then when my daughter showed up today for her appointment she was told the tire change (one tire) service would take too long and processing the warranty was too time consuming and she could "try again on Monday". Worst Service Ever!!"

"I am sharing real bad experience with Nissan dealer ship , Bedford.Couple of days before I took my car to the dealer ship for airbags recall. But I got my car back with damage to my car. I’m attaching the pics. When I went back to them to get it fixed ,they denied to fix it. ( I had the proof that car was not broken before, I have before and after pics). I also called to the corporate office they also not addressed my request by saying that the deal or shop is independent they only can notify the GM of the dealership."

"Incredible Service!!! If could change my rating to 10 stars I would. 2nd Visit Knocking underneath my car.  Service advisor Sal jumped right in and was so willing to help solve my issue that he offered to bring out the service tech (Phillip) to actually talk to me before performing any work. An out of town dealer upsold me for 250 on other work and told me it would cost another 550 dollars to actually fix the problem, speculatively the axle. I waited to bring the car back to Grubbs and Phillip found it was just a loose cover underneath...wow! It is my sincere observation, these two (an the others) really take pride in what they do and truly care about providing quality service and genuine help to their customers. In the end I got my usual complementary wash inside/out AND an engine clean (pic). I can't say enough about this place and encourage anyone to try them before other dealerships in the area! 1st Visit Tried a new dealership for regular car service and maintenance and was extremely well pleased with the quality of service and the staff. They provided a Lyft shuttle service to my home and another back to the service center which was s major surprise and will absolutely make it easier for me to do business here. I asked if their service was under warranty and i was told to bring it back if anything was wrong with any service they performed. While many places give you a very basic free car wash that looks more like they sprayed water with a hose, these guys did a very nice job. Great job!"