The Home Depot 3111 Southeast Military Drive, San Antonio, TX 78223

"Today I went to this Home Depot store to return three bags of concrete and a pallet that the store charges $25.00 deposit and I showed the receipt to de manager on customer service and on the receipt a customer service girl yesterday wrote that since I was baying another pallet of concrete pallet swap because she didn’t have antes to go through all the hassle of giving me the money back for the pallet that I was returning and charging me again when the manager saw the receive she said, I am refunding you only for the concrete bags but not for the pallet, she was thinking that I had written,”Pallet swap” on the receipt and I told her, can you call the lady that wrote that on the receipt please? I have the the other receipt on my house and it was too far to go and get it and was going to lose a lot of time and she said, I am not calling nobody! So I went to get the receipt and showed it her and she said, oh, I can refund the money for the pallet, and I was so disappointed that I told her, look mom, I trusted your store on everything you do, but from those moment I hate it, you didn’t tell any to call the lady that wrote this on my ticket and had lost all this time that I could have spent at church or with my family, I don’t want the money, keep it, the words “swap pallet paid for” even has the initials of the worker."

"Requested assistance in window treatments, we were told that someone would be assisting us shortly. Sat there for 20 minutes waiting. Then we asked again and were told that the lady that would assist was busy uploading a pallet. So make the customer wait??? I think the manager needs to train more of there employees to use the computer and show them how to look up shades. I am sure its a very simple process that anyone can manage. I actually didn't want to give you a star. Please have your employees change their attitudes and face gestures when assisting customers."

"These particular Home Depot has the worst delivery schedule, been waiting for our front entry door to be delivered, 3 times they have schedule for it to be delivered, and 3 times, no-show, their schedule is from 6 in the morning till 8 pm. I wasted 3 days confined waiting.Today will be the 4th time waiting...big thumbs down."

"Absolutely had a bad experience and never can get any real help in the store ever Ask over and over and over and over and over for help I finally get a manager, but not a real manager, a fake MANAGER DARRIUS because there's never a real manager there ever He of course ignores me three times Pictures me away ignores me Agrees to something then Change this mind I hate society nowadays, cause nobody's trained how to take care of customers anymore. Back in the days, these people would be aired and educated and how to take care of a customer needs to be hit behind closed doors, not dealing with the public."

"I bought the DEWALT 1600 Peak Amp Automotive Jump Starter, Portable Power – Four 15W USB Ports, 500-Watt Inverter,120 PSI Air Compressor today 12/7/23 and its trash it was in a brand new box I'm sure this has been returned 2x maybe more I can't believe they can resell it looking like this TRASH it doesn't even charge $119 ..SE Military Dr."