Ramada by Wyndham Canton/Hall of Fame

"Me and my boyfriend stayed at the Everhard location yesterday in North Canton. I really can not believe we had to leave the room before 4am because we saw a roach on the wall! We smashed it and took a picture but left it on the wall and pack our things quickly after shaking everything out! We proceeded to tell the front desk and asked to speak to the manager, he said she would be in the morning and could reimburse our money for the room. I called around 7am the manager did not apologize or seem to care but said she could not do full refund because we had stayed from 3pm-350am but she could give us a discount. While I was appalled I had agreed to the discount which she said well I’ll just have the owner call you and he can decide what to do. I said so you are not doing the discount she then said no I’m gonna have the owner call you. No call back by 1120am so I called back she still hadn’t contacted him yet but said she would replay the message. 5 minutes later she calls me not the owner and said they would call an exterminator and depending on what they find they will go from there. I said what about the discount you offered she said I never said that! This woman straight lied to me after I repeated her words! Um excuse me your gonna look for the roach we smashed on your wall and took a photo of which you all refused to look at or acknowledge but was left stuck to your wall as proof! I then let her know this was not ok, unprofessional, and disgusting and they refused to do anything for me. No one wants to take bugs home to their family and leave in the middle of the night! I told her i am going to the better business bureu on monday to report this and she said ok and hung up! I come to this page and see nothing but horrible reviews. How are they open and why is no one reading these reviews and doing something? I’m adding to this review to let everyone know I have called so many places to report this hotel and it is hard to get them shut down. Our reviews are doing nothing for us and these ppl do know and admitted they have bugs and said they are still allowed to check ppl in. I’m hoping the fire marshall I’m in contact with can shut them down and the better business bureau is working on getting my money back. The best thing we can do is notify as many ppl as possible and shut them down from lack of business!"

"We stayed a week for a family emergency. We asked for room service multiple times and was never given. We stayed a total of 8 nights and had to get our own towels and toilet paper. Hot tub was not working. We were not allowed to bring our breakfast back to our room even though the room had a kitchen setup."

"I started out with a whirlpool room. Trash, tub dirty and room smelled like an ashtray. Second room, same thing. Downgraded my room and the room itself just wasn’t clean. I have pictures to support it. I turned the a/c unit on and dust flew out of it. Like are you kidding me dude!? Then the man get tried to argue with me about the cleanliness of my room. Staff doesn’t speak English nor does management, the front desk attendant was sweet as pie, deserves a raise and a new job. The manager walked away from me while making a complaint. I thought since the hotel had made renovations that it would be cool and I was VERY wrong. Now I have to spend more money to stay somewhere because they make you wait til check out the next day to get your refund! Stay FAR AWAY unless you like dirty rooms and bed bugs…"

"The staff is the only thing in this establishment worth boasting about. The rooms are in much need of tlc. The halls and rooms are so dark. There's patches all over the ceiling and walls. The bathroom was dirty and so small you couldn't open the bathroom door all of the way because the tub was there. The floors in the room made your feet black, and there were stains on the bedding. The pool was ok, but the hot tub was broken and coned off, which would have been nice to know in advance. Breakfast was decent, and the location was close to a lot of things. Overall, it's the man at the front desk during check-in and the kitchen staff during breakfast that made this a 3-star stay. Without them, it would have been 1 star."