Siena Gardens Apartments 901 West 19th Street, Panama City, FL 32405

"A few years ago, I really wanted to get into this apartment complex for seniors because I was an aging senior. When I first went in, the girl in the office told me it would be $75 application fee so I gave her my debit card and she very quickly told me it had to be cash. I had to leave and find a ATM to get the cash. Got back and gave her the cash. It took her less than a minute to reject my application and just like that my $75 was gone..POOF! She didn't even give me a receipt for my cash. This has really bothered me over the years and honestly I believe she put the money in her pocket. I was very disappointed..She was a red hair girl and she was also very rude and unprofessional."

"Why advertise for a 1 or 2 bed apt for rent if it's not available and there's a waiting list already of about 150 people? False information"

"My son lives there and they keep changing ownership and management. Can't get them to answer the phone in the office. Can't get service in a timely manner. A/C was out for him and several elderly people for MONTHS during this past summer (2021). Pool hasn't been able to be used in several years. And they are going up on rent !!!! This is a 55 yr old and disabled adults complex. They are on fixed low incomes."

"Bed bugs since I moved in and they're saying I have to pay for it. And I have 4 kids and my refrigerator hasn't worked in weeks!! There's many issues there but the priority issues don't matter to these ppl! I've been getting the run Around or no response at all! I cant continue to live like this. This is the worse experience I've ever had. It's like a run down motel. But for $1600 a month."

"My client has been waiting for 12 days for their kitchen light and globe to be replaced. 12 Days since the light bulbs exploded so hard they blew off and cracked the globe. 12 days since I sat in the office as they were speaking to maintenance on the phone and was assured it would be fixed as soon as Scotty changed a water heater. When you see the photos, realize that if my wheelchair bound client had been at the refrigerator when the light blew, they would have been injured or worse. These photos were also shown to office staff. 12 Days Ago."