The Palmer

"Veronica turned this place around for the best. Renovations and maintenance have improved a lot and the place is cleaner than it used to be. It might be pricey but what apartment complex in Knoxville isn’t? I lived there 2 years and the last couple of months where the best the whole time I was there."

"It was a mistake choosing this apartment complex. It’s a cheap build for how much they charge for the units. The poor maintenance crew is understaffed for how many issues there are, it’s a nightmare. There are leaks everywhere, mold, and gaps between the front and back doors which allow for bugs to get in. We have had to have pest control come in several times because of all the roaches we’ve seen. They keep coming back. We’ve also requested several times for all the issues above to be addressed, only to be ghosted or have the maintenance request marked as completed. The ground around the dumpster is strewn with garbage bags and random items, and often filled to the brim with large junk like mattresses, broken furniture and children’s toys, etc. It’s not from people moving out either because the piles are constant. These piles will be left for weeks before it’s addressed. There were also several broken down cars that sat in the parking lot taking up space for about 9+ months. Pay close attention to your lease and triple check to make sure all your numbers are correct. They tried to charge us for so many things, like extra pet rent, and there was no notification that rent would be increased. They will try to take as much money from you as they can. When we first moved in, our unit was absolutely filthy, and there was no evidence of any cleaning crew coming in prior. It was laughable being sent a sheet with all the fees they would charge to make the unit “clean” upon move out."

"To start off, this place was great when Anna was here and in charge. It’s close to downtown and in a VERY convenient area! But there have been so many issues that have happened since then. There are also too many cons to list. To put it simply, these were built for the worlds fair in the 1980s. They were built too quickly and poorly. Now it’s nothing but a leak fest. This wouldn’t be a huge issue if maintenance would fix the problems in a timely manner. They also use contractors to repair the holes, which means it won’t be fixed immediately. We had more than 5 holes in our ceiling for longer than 3 months. I was embarrassed to invite anyone over. The apartments above the hill are section-8 living and people speed up and down the road. New management seemed nice but they have a lot on their hands to fix. Especially with the low budgeting they are given. The rent pricing is outrageous for what little they are able to do. Bottom line, we are glad we moved out."

"Please don’t live here. I moved down to Knox last August and wish I would have visited the complex before moving in. The pictures make it look nice, but don’t reveal all the issues that go along with living here. Nothing but water leaks, and Maintenance will take weeks to months to come by, and when they do, they do a horrible job and you’re left cleaning up the mess they made. Fire place never worked, mold forming, holes left unfixed, cracks in foundation, bugs easily come in. There are apt’s around Knox for $100-$200 more a month and way better living conditions."

"I lived here from March 2020 to December 2021 and these pictures will represent exactly what it was like to live here. If you’re a new renter, be careful and read everything in contract."