KFC

"Absolutely awful. Manager, real name Jessy, although she gives a fake name is awful. Seriously cooking and serving old out if date food. Refuse to talk about it and sent a minor to do her job. Once she did come out of her office she was rude and disrespectful giving a fake name. KFC charges so much for meals and allows this person to be in charge therefore allows her to serve rotten, aged food. Truly funny she was grabbing food for herself on the way to her office before I knew she was the manager. Bet her food wasn't rotten, saving it for us customers. No refund and fully disrespected. I recommend the health department for this KFC disgusting"

"Realizing KFC is NOT fast food it is a restaurant because it takes 20 minutes to cook the chicken, cooking any sooner gets complaints about soggy chicken so I'm fine with waiting for my fresh food as I would if I sat down at a steakhouse! The manager Jesi is always willing to help with patient customers and given the increased volume in the store, I find my orders really accurate! Especially for the pace of the store, I'll always eat here!"

"The staff is extremely nasty food is old not fried fresh. Or tossed at proper time they will not refund or accommodate for anything never ordered from this Brockport location! I tried it twice both horrible experiences. The famous bowls are old mashed potatoes they serve everything old!"

"Ordered the $20 chicken and "nuggets" fill up figuring I'd get 2 meals out of it. Got it home (10 minute drive) unloaded the nuggets onto a plate and threw the stale, inedible fries that even the dog wouldn't touch away and then into the fridge the box went until about 7pm. Opened it up to reheat it took out 2 pieces of chicken and that's when I noticed what looked like small grains of rice deep in the breading on the fried chicken. Upon further inspection they turned out to be fly eggs. Absolutely disgusted I snapped a few pictures and of course threw it away. Went back the next day and showed the manager who while of course appalled said the only thing she could do was offer to remake the meal, or credit my next meal (spoiler: there's not going to be one) but she would not give a refund. She did take my info and claim she would pass it along to the district manager and had me email her the pictures as well but that was now 2 full weeks ago and nothing. Avoid at all costs."

"Just got home with our food. I ordered one of their large cakes since I haven't had one in about 30 yrs. Opened the bag and found 10 small cookies instead.. Maybe let the customer know next time when you're out of something. I could have gone to the store to buy cookies for less. I wouldn't have left this review either if someone would have answered the phone."