Apple Ridge Hill

"hii i was just there earlier and one of the workers was rlly cute like omg he was so fineee he had a gold chain and curly brown hair and tattoos on his arm idk anyways tell him to follow me on insta : @iis4be11a"

"I normally dont leave reviews but this is how happy I am with this place. I made an appointment somewhere else to have my iphone 13 mini battery replaced and that other place couldn’t fulfill my appointment. So they sent me here because the mini battery was in stock. Without an appointment, on a Sunday, they took me in as a walk in and were able to replace my battery within the hour of me registering. I am so happy and satisfied as I feel like I have a new phone again. Excellent customer service, will be back for my Apple needs."

"On 8/14/24, my iPhone 13 mini battery was showing a "service needed" message, indicating it was at 76% capacity. Without an appointment, I walked into the Apple store at Ridge Hill, hoping to get the battery replaced. Although I didn't have an appointment, the staff greeted me kindly and professionally. They were able to accommodate me, but said the soonest time slot would be 1 hour and 20 minutes. Since I had the afternoon free, I was fine with waiting. The staff took down my cell phone number and suggested I could explore the Ridge Hill area while they worked on my phone. About an hour later, they texted me that my phone was ready. When I returned, they performed the battery replacement seamlessly, as I no longer had my cell phone for them to contact me. After the hour was up, my phone was ready, and the repair was complete. My phone now holds its charge perfectly and feels much quicker. As a bonus, they also cleaned the speaker and earpiece, removing the pocket lint that had accumulated over the past 2 years. Thank you Apple of Ridge Hill for a job well done."

"I visited this location on Sunday. The wait time for an appointment was 30 minutes. Not bad and totally worth the wait for the experience. Renzo assisted me and his service is stellar! He was professional and very informative. Thanks for a great experience, Renzo!"

"Very disappointed in this place. First off you need more people working there. Me and my daughter got there and waited over a hour just to be helped. When we finally got some one she specifically told them she wanted a purple ipad air. So after doing all the transactions the girl brings the ipad out in the bag we notice that it is blue so we tell her we asked for purple. She sad we would have to cancel the transaction do a refund. Which means our funds would not be back our card for few days. I explained we are rite here in the store Nothing was opened just go to the back and switch it we already payed for the item. The mgmt said no this was very frustrating. @bobby_d_customs"