Advance Appliance

"Professional and timely service. Technician diagnosed the problem with the microwave quickly. The part ordered for the fix turned out to be the wrong one, but this was quickly remedied and the microwave is now fully functional. I would definitely use Advance Appliance again."

"Maximo came out and told us we needed an igniter for our oven that he would order the part and then call me back. I never received a call. This company is horrible. I called for a week straight at several different times during the day nobody ever responded nobody ever called me back or picked up the phone. Thanks to this company closing the ticket basically and saying go Frigidaire that no problem was ever reported back by their technician. I had to go out of my way again to wait on hold with my oven company for them to schedule me out with another servicing company and having to take more time from my job to wait at home for another technician to come because these people failed to job correctly the first time. It’s extremely inconsiderate and it’s bad business. I’m not sure how this company has such great reviews, but not a single person answers the phone and their technicians behave this way. Update. 1.12.24 YOU GUYS SUCK. they no showed for the second time they Frigidaire schedule them to come and cancelled the appointment with out telling me or Frigidaire"

"I had extended warranty on my washer n dryer I was getting no where until I called to speak to manager Doreen! She was able to get me the proper refund and now have a new washer n dryer from another company of course! The repair tech was awesome! ******"

"Getting an appointment was quick and easy! A separate company had previously come out and diagnosed the problem and did not fix it. James replaced the motherboard, the other tech said was broken, and the dishwasher was still showing an error message. He then replaced the motor, which was burnt out. James was determined to get my dishwasher up and running. He spent almost 2 hours at my house working while the other company spent no more than 20 minutes. I am so thankful for James, his determination and quality of work! I would recommend him in a heartbeat!"

"This was a warranty call so nothing to comment on relative to value but as a matter of fact, he was in and out in a short period of time. Was very impressed with Vincent's knowledge and abilities. Clearly has been doing this for some time. Appreciated his explanation of the problem and his ability to fix it. Will certainly insist on them in the future for both warranty and non warranty repair work!"