Stop & Shop

"This was the first time I’ve been in the store since the Coronavirus changed all of our shopping habits. They now stock all kinds of hand sanitizers and the shelves looked full of everything you might possibly need. I was impressed by how every customer was wearing a mask and how careful people are being. The store’s management is encouraging only one member of each family to be in the store and I felt confident that virtually all of the customers are adhering to these smart rules."

"I used to shop at this location rather than the one in Mount Vernon because the staff was friendlier. That's no longer the case. The only reason I still shop this location now and then is if I happen to be driving by. And the parking lot is filthy."

"We’ve been using pickup services for years at this location, and every pickup has gone smoothly up until a two months ago. We typically pick up orders on Sunday. We started receiving calls that our orders have been delayed. It’s been fine with us since our Sundays are typically free. However, today, we were scheduled to pick up between 12-1pm. We never received notification that our order was ready for pickup. We called, and they told us our order had been cancelled. They claimed they called my wife to tell her the order was delayed, and that my wife then cancelled the order. My wife never received a phone call. They must have accidentally called a different customer, and cancelled out by mistake. Instead of apologizing, the manager insisted she spoke with my wife. So, we placed another order to be picked up later in the day. We received a call saying our order had been delayed 2-3 hours. Fine. We received a call around 8pm telling us our order was ready for pick up. We arrived and called in for our order to be brought to our car. No answer. I’m now standing in the store waiting for my order to be put together. It’s not even ready. You have one employee taking care of all Delivery & Pickup. I can’t even blame him. He’s hustling and over worked. This poor management. You don’t even have anyone available at customer service. And I’m now standing here with two other customers who have also been waiting an hour for their order. If you’re understaffed, management should be down here helping their staff. This is disgraceful."

"Stop & Shop in general is a great store. Unfortunately, the same cannot be said of this location. Non staffed registers result in terrible lines that snake all around the store & I to the ailes making it very difficult to navigate the store. Self check out would be great if half the customers actually knew how to use it. Again causing extremely long lines & frustrated customers. Bakery has a nice selection but you can never get any assistance to help with orders or to answer questions. Getting assistance in the store of any sort is impossible. I really wish the powers at be would take a closer look at the issues with this store. It definitely does not compare to other locations."

"This might be one of the largest and cleanest Stop & Shop supermarket’s! I love coming here for their beautiful produce as well as the convenience ( especially when I’m having my car serviced). This was the first time I’ve been in the store since the Coronavirus changed all of our shopping habits. They now stock all kinds of hand sanitizers and the shelves looked full of everything you might possibly need. I was impressed by how every customer was wearing a mask and how careful people are being. The store’s management is encouraging only one member of each family to be in the store and I felt confident that virtually all of the customers are adhering to these smart rules."