Pet friendly hotel in West Drayton

“Well placed hotel, we didn't stay in the apartments. Lots of parking - discounted rate if ur staying here. V friendly staff. Choice of eateries and food mainly good. Breakfast choice is exceptional!”

“Perfect for a good night’s sleep if you’re arriving late or have a layover. Easily accessible from T5 via bus 423 which costs £1.60. You pay the bus by tapping your contactless card on the reader when you enter. The hotel was clean, quiet and easy to navigate. Rooms were like every other Premier Inn. Sure, it may look a bit outdated but it’s safe, clean and does the job. I also felt safe as a female traveller, as you need to swipe your card at checkpoints to access various areas and a door chain is present by the room door. Additionally there’s a McDonald’s right next to the hotel, great for a cheap breakfast.”

“Zero complaints here. Rooms were new and fresh. The bar in main floor was decent but a tad expensive. We had a buffet style meal for our group and was okay. The breakfast was really good. I couldn't hear any planes taking off all night or day. Very sound proof”

“Very clean and nice place to stay to spend the night while on a long layover just 5-6 minutes' drive from the airport. Despite short distance to airport, unfortunately not walkable due to location being near the intersection of some major roads that were not very pedestrian friendly. Staff are friendly and courteous. I had two meals here (dinner and breakfast) and the food was very good.”

“I stayed at this hotel for one night. It's located near Heathrow airport, and you can take a bus to terminals 2, 3, and 5 or book a shuttle bus service to pick you up at the hotel. The staff were friendly, and the hotel provided everything you might need for your stay, including toiletries, drinks, an iron, and towels. The bed and pillows were very soft and comfortable, and there's a small fitness center located on the ground floor behind the elevator, with towels provided inside. The breakfast was okay and suited my taste. The omelette and hash browns were delicious. Plus, there's a McDonald's nearby if you're looking for a quick meal. Overall, this is a great hotel to stay at before continuing your journey into the city of London or taking a flight. I would recommend it to anyone looking for a comfortable and convenient stay near Heathrow airport. ✈️”

“This is the second time we stayed. The first time there were some issues, the second time the staff made sure everything was perfect. Rooms are very good standard and extremely clean. The breakfast in the morning was delicious and a lot of choice. The spa was great, the children had amazing time in the pool, we had a chance to enjoy a lovely steam room, hot tube and sauna. The water in the pools is perfect temperature too. A big thank you to Alvaro for making sure everything was perfect for us. We are really happy that we could do our weekend again, the stay was amazing.”

“Loved every bit of this hotel. Most importantly the distance to my international terminal and access to public transport. I would also like to commend the customer service staff who attended to me (Sara). Excellent service, polite and friendly. She should be commended. The buffet breakfast option, is amazing I would recommend. The staff was exceptional. The only challenge was, I couldn't not cast from my phone to the TV. I would highly recommend this hotel. Great value for money.”

“I wanted a good value hotel close to terminal 5. Massive comfy bed, great shower, good staff, good location, good value. Lots of bus options to T5. Slightly dated fittings and the sound proofing wasn't great (some noise through door and walls), but neither was a significant issue. Overall, good value and I would go again.”

“For the price that you pay you get extreme value for money. Easily as good or better than travel lodge's i have stayed in. The TV in the room was not working, they offered me an alternative room if i wanted or said they would get it working the following morning. They did. Very good response to what could have been a negative, but there reaction to the issue and giving two options too resolve this only makes the experiance better”

“It's a nice little place with wonderful people. It's not to far from the airport either. There is nice nature path nearby to walk around. Full English breakfast was included. The price of staying is certainly responsible too.”

“Due to flight being delayed, my mom and a family of 4 missed the connecting flight. I rang the hotel and Vladimir, the guesthouse owner, held 2 rooms and made sure, they were alright. He also organized the taxi the next day. The rooms were very clean, the guesthouse just a short drive from LHR airport. It was a huge relief for the travellers and me, to know, there was someone who actually cared (Airline didn't help at all!!) We will definitly be going back!”

“Excellent staff, great bar, rooms are very comfortable. Really recommend it for business meetings. Shuttle bus to and from the airport. Great time there. If you need to go in city center its is convenient to catch the underground at the nearest underground station, easily reachable with a bus, you save a lot of time if you compare to go back to airport and catch there the underground. We just had a one night stay flying into and then out of Heathrow. We took the free bus there from the airport and it was about a 30 minute ride from Heathrow. The hotel is clean and modern, very typical Novotel property. They do have a nice bar for snacks and breakfast plus a full service restaurant. The service in the restaurant is great and the food is very good Italian. Clean, spacious room with full amenities. Very good restaurant, though it used to be small and intimate with lots of ambiance, and has been expanded and a bit too modern. Great hotel stay near airport. Good bus service from airport. Stayed here as most people do I imagine to be close to the airport before flying early the next day. Was a bit troublesome to get to - would have been better if walking distance from the airport - but when we got there we had a very nice meal in the Italian restaurant. Went for a swim afterwards, Room was good, very nice bathroom and shower, nice TV and comfy bed (but pillows too soft and no choice to change them). Would certainly go back if needing an overnighter. Stayed for a couple of days at this property while working with a client. The staff here was outstanding. You expect helpful and courteous, but there was an extra level of helpfulness and kindness to the service provided. We used the business conference services and for a very reasonable price, we had opening coffee/tea service, two catered breaks and a hot buffet lunch - all served in a very, very creative and appealing manner. The level of service from the business services team was superb, even paying attention to when we took breaks to ensure that a meal was shifted if needed. I would love to replicate this property and what they are doing in other locations!”

“I was surprised to find that all nearby hotels in the vicinity (except this one) didn't have good options for an affordable family room. The Radisson RED was the only one where we didn't have to book 2 rooms for 2 adults and a child. The bunk beds in the family room were excellent for our family to stay together and surprisingly affordable. The hotel has a chic vibe and check in is pretty quick. The staff addressed all our questions about late night room service, shuttles and other queries. It was conveniently located near a gas station convenience store and restaurants within walkable distance. Cab to the airport (terminal 5) wasn't expensive. Breakfast was delicious and service was great. Water pressure in the shower was excellent and made us want to take longer showers. We would definitely stay here again.”