London hotel suite in West Drayton

“Rico and his team have been very helpful in helping me purchase my first property. As a first time buyer I had a bunch of questions and Rico was also happy to answer as well as that I also could rely on him to contact and get info across to the seller's solicitors when needed. I highly recommend Coopers and will definitely be selling through them when its time.”

“Well placed hotel, we didn't stay in the apartments. Lots of parking - discounted rate if ur staying here. V friendly staff. Choice of eateries and food mainly good. Breakfast choice is exceptional!”

“Zero complaints here. Rooms were new and fresh. The bar in main floor was decent but a tad expensive. We had a buffet style meal for our group and was okay. The breakfast was really good. I couldn't hear any planes taking off all night or day. Very sound proof”

“Excellent staff, great bar, rooms are very comfortable. Really recommend it for business meetings. Shuttle bus to and from the airport. Great time there. If you need to go in city center its is convenient to catch the underground at the nearest underground station, easily reachable with a bus, you save a lot of time if you compare to go back to airport and catch there the underground. We just had a one night stay flying into and then out of Heathrow. We took the free bus there from the airport and it was about a 30 minute ride from Heathrow. The hotel is clean and modern, very typical Novotel property. They do have a nice bar for snacks and breakfast plus a full service restaurant. The service in the restaurant is great and the food is very good Italian. Clean, spacious room with full amenities. Very good restaurant, though it used to be small and intimate with lots of ambiance, and has been expanded and a bit too modern. Great hotel stay near airport. Good bus service from airport. Stayed here as most people do I imagine to be close to the airport before flying early the next day. Was a bit troublesome to get to - would have been better if walking distance from the airport - but when we got there we had a very nice meal in the Italian restaurant. Went for a swim afterwards, Room was good, very nice bathroom and shower, nice TV and comfy bed (but pillows too soft and no choice to change them). Would certainly go back if needing an overnighter. Stayed for a couple of days at this property while working with a client. The staff here was outstanding. You expect helpful and courteous, but there was an extra level of helpfulness and kindness to the service provided. We used the business conference services and for a very reasonable price, we had opening coffee/tea service, two catered breaks and a hot buffet lunch - all served in a very, very creative and appealing manner. The level of service from the business services team was superb, even paying attention to when we took breaks to ensure that a meal was shifted if needed. I would love to replicate this property and what they are doing in other locations!”

“Very clean and nice place to stay to spend the night while on a long layover just 5-6 minutes' drive from the airport. Despite short distance to airport, unfortunately not walkable due to location being near the intersection of some major roads that were not very pedestrian friendly. Staff are friendly and courteous. I had two meals here (dinner and breakfast) and the food was very good.”

“I stayed at this hotel for one night. It's located near Heathrow airport, and you can take a bus to terminals 2, 3, and 5 or book a shuttle bus service to pick you up at the hotel. The staff were friendly, and the hotel provided everything you might need for your stay, including toiletries, drinks, an iron, and towels. The bed and pillows were very soft and comfortable, and there's a small fitness center located on the ground floor behind the elevator, with towels provided inside. The breakfast was okay and suited my taste. The omelette and hash browns were delicious. Plus, there's a McDonald's nearby if you're looking for a quick meal. Overall, this is a great hotel to stay at before continuing your journey into the city of London or taking a flight. I would recommend it to anyone looking for a comfortable and convenient stay near Heathrow airport. ✈️”

“Loved every bit of this hotel. Most importantly the distance to my international terminal and access to public transport. I would also like to commend the customer service staff who attended to me (Sara). Excellent service, polite and friendly. She should be commended. The buffet breakfast option, is amazing I would recommend. The staff was exceptional. The only challenge was, I couldn't not cast from my phone to the TV. I would highly recommend this hotel. Great value for money.”

“Too many security guards who cannot speak English and quite scary in attitude..no Im not racist just think there should be more clear English spoken. The hotel itself was great.”

“For the price that you pay you get extreme value for money. Easily as good or better than travel lodge's i have stayed in. The TV in the room was not working, they offered me an alternative room if i wanted or said they would get it working the following morning. They did. Very good response to what could have been a negative, but there reaction to the issue and giving two options too resolve this only makes the experiance better”

“I was surprised to find that all nearby hotels in the vicinity (except this one) didn't have good options for an affordable family room. The Radisson RED was the only one where we didn't have to book 2 rooms for 2 adults and a child. The bunk beds in the family room were excellent for our family to stay together and surprisingly affordable. The hotel has a chic vibe and check in is pretty quick. The staff addressed all our questions about late night room service, shuttles and other queries. It was conveniently located near a gas station convenience store and restaurants within walkable distance. Cab to the airport (terminal 5) wasn't expensive. Breakfast was delicious and service was great. Water pressure in the shower was excellent and made us want to take longer showers. We would definitely stay here again.”

“I have to commend the professionalism, patience, and knowledge of Kevin White, who assisted me in booking my flight to the USA. If there was an award given to the employees at The Travel House, he should be up there as a winner for customer service. I wish him well in his role, Kevin! Best wishes, Klaud”

“5 star service every single time. Hugh Damien never disappoints. I've used many chauffeuring companies in the past, which were just dreadful, filthy cars and were just awfully late. But since I've been using HD I've never looked back, not one thing to fault. I will continue to use them for my seamless journeys up and down the country. Thanks Chaps! James Walsh”