Comfortable london stay option in London

“We loved our recent stay! We went as a last minute long weekend trip and arrived later than usual due to a flight delay. The staff was so accommodating and welcoming. As a diamond member, I was upgraded automatically; however, the staff further upgraded us to the Park Lane Suite which was excellent and bigger than most NYC apartments. Alisha was excellent and even arranged to have distilled water sent to the room for my husband’s cpap machine. Breakfast had a decent spread with the buffet and with the possibility of ordering hot foods and the service was excellent. We used the executive lounge a few times which is one of the nicest and cleanest I have been to compared to other properties. We had drinks at the Sky bar which had a nice view. The location is excellent. Black cabs are waiting outside so it is easy to get around and walking around Mayfair at night was lovely. Overall, we had a great experience and I am happy I chose this hotel (I did tons of research prior to booking).”

“Perfect for a good night’s sleep if you’re arriving late or have a layover. Easily accessible from T5 via bus 423 which costs £1.60. You pay the bus by tapping your contactless card on the reader when you enter. The hotel was clean, quiet and easy to navigate. Rooms were like every other Premier Inn. Sure, it may look a bit outdated but it’s safe, clean and does the job. I also felt safe as a female traveller, as you need to swipe your card at checkpoints to access various areas and a door chain is present by the room door. Additionally there’s a McDonald’s right next to the hotel, great for a cheap breakfast.”

“Wife and I stayed one night to be at Heathrow for next morning's flight. We were very pleased - yes, I'll say surprised - by the quality of our brief stay. Room was immaculate. Dining (1 evening and 1 breakfast) exceeded our expectations; good selection, well-prepared, tasty. There are two bars on site, each was well organized and very pleasant. The front desk person even gave us a pictorial step by step map, showing how we would walk next morning from hotel to Heathrow tube to Terminal 5. That was much appreciated. As someone who (before COVID) business traveled frequently, my experiences and thus expectations for airport hotels were quite low. This hotel FAR EXCEEDED those expectations! Keep up the fine work!”

“This hotel was huge and packed during our stay but that didn’t compromise the service. They don’t do daily cleaning but on request which was the only set back. I think the rooms needed a good deep clean. The breakfast buffet was huge and we really enjoyed it. The fresh made to order omelettes were my favorite.”

“Stayed here whilst working nearby. Hotel has a very grand entrance/foyer. Room was fairly spacious and had everything we needed. Was a bit of a maze in the hotel, with lots of corridors. I went for a bit of a wander and there are lots of function rooms situated to the top of the hotel. When we stayed it was quiet so we had a good nights sleep. Staff were friendly and helped when our key card stopped working.”

“Zero complaints here. Rooms were new and fresh. The bar in main floor was decent but a tad expensive. We had a buffet style meal for our group and was okay. The breakfast was really good. I couldn't hear any planes taking off all night or day. Very sound proof”

“Excellent staff, great bar, rooms are very comfortable. Really recommend it for business meetings. Shuttle bus to and from the airport. Great time there. If you need to go in city center its is convenient to catch the underground at the nearest underground station, easily reachable with a bus, you save a lot of time if you compare to go back to airport and catch there the underground. We just had a one night stay flying into and then out of Heathrow. We took the free bus there from the airport and it was about a 30 minute ride from Heathrow. The hotel is clean and modern, very typical Novotel property. They do have a nice bar for snacks and breakfast plus a full service restaurant. The service in the restaurant is great and the food is very good Italian. Clean, spacious room with full amenities. Very good restaurant, though it used to be small and intimate with lots of ambiance, and has been expanded and a bit too modern. Great hotel stay near airport. Good bus service from airport. Stayed here as most people do I imagine to be close to the airport before flying early the next day. Was a bit troublesome to get to - would have been better if walking distance from the airport - but when we got there we had a very nice meal in the Italian restaurant. Went for a swim afterwards, Room was good, very nice bathroom and shower, nice TV and comfy bed (but pillows too soft and no choice to change them). Would certainly go back if needing an overnighter. Stayed for a couple of days at this property while working with a client. The staff here was outstanding. You expect helpful and courteous, but there was an extra level of helpfulness and kindness to the service provided. We used the business conference services and for a very reasonable price, we had opening coffee/tea service, two catered breaks and a hot buffet lunch - all served in a very, very creative and appealing manner. The level of service from the business services team was superb, even paying attention to when we took breaks to ensure that a meal was shifted if needed. I would love to replicate this property and what they are doing in other locations!”

“By far one of the best hotels we have stayed in! Attention to detail A☆ guests will be treated with a warm friendly atmosphere from all staff and the rooms are lovely with everything you could possibly need & very clean! Very well maintained hotel with beautiful decor & wonderful facilities. Breakfast was very good with amazing choice & an all you can eat buffet for an extremely reasonable price! Would highly recommend this hotel especially if travelling into London for business or pleasure :)”

“The staff went above and beyond to make us feel welcome. The rooms were clean and comfortable, food was great at the cafe and even had a bar to unwind. View was lovely over the grand union canal. Highly recommend!”

“The staff are amazing. Stayed at this hotel for 8 days over the new year holidays with my 12 year old. Special thanks to Madalina, Abbas, Christina, Kinga and the team for making our stay a most memorable one. Fabulous ambiance. Suitable for both business and family visits.”

“Very nice hotel, Holiday Inn Express style. We booked a double room with twin beds for me and my daughter. The room was clean, shower was really great. Breakfast was quite good and the staff at the front desk is nice and helpful. Location is superb, with North Acton station just around the corner, and bus station in front of the hotel entrance. Tesco express, Costa and Domino's are nearby.”

“Our hotel in three different occasions during our UK tour. Rooms are fine but the beds are on the narrow side, though. The included breakfast was great. Subway is five minutes away on foot (Central Line, North Acton), as well as two supermarkets, a Subway, Domino's and Papa John's restaurants. Not much else, though. Good value”

“I stayed at Premier Inn Elstree Boreham while my husband was in hospital. I spent 9 nights in that hotel. It was a very difficult time for me, but the staff were very kind and so helpful, they made my stay very comfortable. They received parcels for me when I was not in. The dinner I had there was well prepared. The restaurant service was very good. I will definitely stay at Premier Inn again, it was affordable, clean, comfortable and safe when I needed just such a place. Thank you to cleaners, receptionists, bar and restaurant staff, maintenance etc, you all played your part to perfection.”

“Great hotel that has all necessary amenities for a comfortable stay. Rooms are spacious and well equipped. The bar restaurant is super stylish, offering great food. The breakfast buffet is fresh with a mixed of cooked food and fresh options such as brie, fresh fruit and avocado smash. All in all a great property!”

“Cannot recommend this hotel enough! Firstly when arriving to the hotel we arrived a hour before check in and they kindly let us check in early as the room was ready. Room was lovely and clean and heating was great during this winter weather. Receptionists we’re friendly and helpful. Definitely 5 stars for me. Lovely area too! Would stay again!”

“Extremely impressed with the quality and cleanliness of the service. I was allowed an early check in and a bump up to a slightly bigger room which was spotless! Breakfast was delicious and the staff were pleasant and professional. I would stay here again if I was to visit London as this is out the way of the main city but close enough to a station to travel in quickly.”

“Beds aren't great. Breakfast requires a bank loan. But, location is perfect. Staff are helpful and friendly. 4☆☆☆☆”

“Gorgeous hotel. Stayed for 10 days to have somewhere to work that was quiet. Beautiful rooms. Only issue I had was house keeping coming in 3/4 times a day even though I’d told them that I was busy working but at least you know the rooms are definitely cleaned daily!”

“Stayed here for 30 night but would totally recommend staying here. The service was amazing the staff were very helpful and friendly. Had a great night's sleep bed was very comfortable. Would like to say thankyou to the staff for a great specially dora”

“Nice cozy and clean rooms at the heart of market. Ample of shops, superstores (Morrisons and Sainsbury's local) and restaurants nearby open till late night. The nearest tube station is wood greens which is 15 mins from Kings Cross. If you are looking for a no frills room to sleep after a long days work, try this out.”

“The hotel was fantastic, the location, the staff, the rooms, the food, Fantastic! The rooms were beautiful and spotless, as was the rest of the hotel. The staff were incredibly helpful throughout the stay. The bed was beyond comfortable and the rooms were outstanding. I have only positive things to say about the stay. Would 100% return.”

“Fantastic staff!! Amazing breakfast with all the vegan options. Delicious. We stayed here for 6 nights in February and I cannot fault anything. The staff are all so attentive and helpful. Everyone from the little blonde beauty on reception to the cleaners, were just lovely. The hotel is just around the corner from the tube , so is well placed for sightseeing. And Brixton has its own charms. and cultural history.”

“Late night check-in great room noisy air conditioning fan motor return to reception another room found without issue, so great reception service Breakfast service slow and not fluid on people movement. Room size spacious, good bathrooms. Great location great shopping around hotel, direct parking (not with hotel) good tube stations nearby.”

“What a great hotel! There was a small issue at check in with our room not being ready, but staff were fantastic and upgraded us for free for the inconvenience. If you get chance to use the executive lounge between 6&8pm then do. Buffet food and drinks available the entire time, and a nice atmosphere. Room was spacious, clean and comfortable. Hotel is ideally placed just a short walk from Angel tube station.”

“My fiance and I were visiting London for the first time and this was an amazing location. 1. The rooms are fantastic. They have a fridge, stove top, and a microwave. It comes with dishes and a laundry machine on site 2. It's about a 20 minute train ride to all the major attractions in London. 3. The general area is very quite. If you are looking for an area with a lot of action, I would stay somewhere else. But it noise is a concern to you, this is the best location you can ask for. 4. Best thing if all is that the price was great. I booked for August, and it was comparably the best price I got from comparing to other locations. If you want to be in a busier area, then I would skip this location. But if space, quality of room, and price are a priority, have this place as a top pick.”

“Luxury Room Hotel with double bed. Love it! Very neat and tidy. Warm and friendly receptionists. I'm happy with the service so far. Good train and bus network. LG.”

“Used it twice now. It's within a stone's throw from Tower Bridge and about 10 minutes walk from London Bridge underground. HMS Belfast and The Tower of London are very close too as is Borough Market. It's a great spot to base yourself to explore London. We used it for bed and breakfast for which it is perfect. Everyone knows that Premier Inn is no frills but for me it does what it's supposed to do. I totally recommend and will return.”

“Lovely hotel, staff friendly and helpful. Rooms luxurious, clean and comfortable. Location amazing, easy to get by a variety of different transport options. Food and drink good, slightly pricey but your in London.. Didn't get chance to see and use all it's facilities but will try to when I hopefully return, can't wait.”

“Fabulous hotel which is well located for business and tourism. The rooms are comfortable and the staff are welcoming and friendly. The staff in the Exec lounge are extra special. Always smiling and welcoming. The Hilton Honors app with the ability to have a digital key and avoid check in/ check out is brilliant. I have stayed here on multiple occasions and it is one of my favorites in London.”

“The people who are giving 1 star surely expected for this to be the Ritz or Four Seasons. The stay was fantastic, especially considering the budget price-point. Everything was clean and the room was extremely quiet. I was kind of worried about being on the first floor because my room faced the street, but I couldn’t hear anything at all. The only complaint I have is the shower. The water pressure is fantastic and the bathroom is spotless, but if you turn the water up too high, it splashes under the shower curtain on to the floor. This is just a design error. FYI, you have to request a hair dryer, cleaning, new towels, etc. IN GENERAL: clean, quiet, amazing location, comfy bed and friendly staff.”