British shoe stores in London

“I’ve been buying CT for years. Usually their shirts, and more recently their chinos and blazers. Their clothing is very good quality and their return policy is amazing (6 month return). They always, always have some discount going so never pay full price- look online for discount codes or just ask for one in the shop.”

“In the days where it’s just as easy to go online and order from most companies, it’s the service from the staff that matters the most. I had been tasked with purchasing 10 suits for a work event, no mean feat considering half the wearers were not based in the UK. After an initial chat with Oliver he understood the brief and gave me all the information needed to hand to the relevant people. Once everything was passed back to me I could have simply ordered it online, had it not have been for the exceptional service I first received from Oliver, I wouldn’t have gone back. As it was, I did and ordered them all in store. Oliver is a credit to the business he was attentive, knowledgable and patient and is the sole reason I used the store and not online to make the transaction. I’ve been using CT for over 10 years now and this is by far the best in store experience I’ve had with them. I will be using in store far more now, rather than online for the reasons above. Just to mention, James was also very helpful in arranging the multi suit order and would like to recognise him also.”

“I have purchased 4 pairs of shoes so far at R&B. The perfect shoes if you work in finance!”

“The lovely staff could not do enough for me to find the perfect fit. If they don't have your size it's absolutely no trouble to order it in. Thank you once again.”

“Great 50% sale at the moment in Geox so thought to pop in and have a browse! I've been helped out by lovely Roberta from Romania! She was extremely friendly and gave honest advice ! I ended up buying two pairs just because it's such a bargain considering the quality of the product and service! Thank you Roberta!”

“Marco, Chiara and the Team are WONDERFUL! I only shop at this store despite living at the opposite side of London. They are very knowledgeable, super kind and always go the extra mile to help! Thank you all!”

“This guy called Cameron smells good and he has got great tattoos, blends in with the colourful clothes so well, you almost can't see him.”

“Amazing staff at Hobbs Kings Road, especially Laren, who went out of their way to order in sizes not available in store, advise on styles and even offered their personal Hobbs clothes to try on where it was not available in store. Best Hobbs store I have been to and have a renewed love in the amazing new Hobbs dress designs.”

“Massively impressed with customer service at this branch. I called in chasing a delayed delivery the lady serving went out of her way to help and I left with the boots I had waited over 2weeks for, at the online price and original order refunded. Thanks so much”

“You get the best looking jackets here. They also last long, really long. A lot of variety to choose from.”

“Excellent service from young lady on the till. Helped with gift receipt for our son and explained exchange options if needed. Good service.”

“Been a customer for over 3 years and love the products. In store customer service is very good and they do look after you and know what they are talking about.”

“It’s now under a very friendly but professional new manager and great staff. They’re a world away from the lazy and rude old manager and staff from back in October 2022. A real refreshing change of attitude. My family will return a few more times to shop now!”

“A very pleasant experience at Hawes and Curtis, with all colleagues being attentive and pleasant. It was also refreshing to see the security officer contributing to the front of house endeavours, too - welcoming customers. It would be great to see others try and attain this same standard.”

“Young Salesperson, Yahyah, absolutely wonderful. Patient, helpful and attentive. He helped me order the correct sizes and suggested styles. Excellent store.”

“Excellent customer care! In particular, Louise (sales manager at the Westfield Stratford shopping centre). She was friendly, patient and helpful!”

“Great shop where you can find high quality footwear and friendly Customer Service.”

“I had the most pleasant experience in Clarkes Wembley outlet and this is all down to Heather . For the first time , I received red carpet treatment - Heather helped me chose the right pair of shoes and even went the extra mile to check out the back to see if they had my size in store. This blew me away given I’ve been in the suite many times and when asking if they could check out the back for my size if it wasn’t displayed - the short answer I received if it’s not on the display shelf, we don’t have them. Heather , fine her job exceptionally well & proved the theory wrong as my size was out the back - last pair - I was lucky and very grateful to Heather . She helped me with the sizing, gave me the sound advice, ensuring customer satisfaction is a priority snd nothing was too difficult . I ended up buying two pairs of shoes as a result of the service provided by Heather . Overall, Heather is a valuable asset to Clarkes - she is polite, professional, knowledgeable with the best customer care values and equally stroke s good rapport - I felt like a queen - old school ways are hard to beat svd find these days. Heather, only for you - I would have left the store - gladly , you were there and thank you for giving me the most pleasant shoe shopping experience at Clarkes - it’s a first. I think there are quite a few Clarkes store staff that could take a leaf and lessons from Heathers book. Thank you again. Love my shoes .”

“Always good service and selection of the newest models but also good sales. I wish I could afford more Clark shoes.”

“Love their shoes, the fit is amazing. Make my feet look he best. Also very comfortable high heels which is rare. Very stylish and great quality materials. The Sale prices are an absolute bargain! Got 2 pairs and a bag today for a fraction of the original price. Very happy with staff too. Always kind, polite, helpful at both the Marble Arch and the Westfield Shepherds Bush branches. Brilliant experience every time.”

“Lovely store! Found the perfect pair of sturdy trainers in my size - on sale too! Melissa was very helpful and a delight to talk to.”

“Was served by a extremely polite and helpful man by the name of Paul. The whole sale went smoothly and I walked away a vry happy lady.”

“A very popular clothing and homewares store. This branch is larger than many others I have been to. Friendly staff, disabled access, disabled parking and plenty of parking available on an estate with many other large department stores and DIY stores. The store was clean, well stocked clothing and homeware items. Men, Women and children's clothing, shoes for all and at a reasonable cost.”

“Its a shame its small and should have more kids choice but I love their fashion wear.”

“Got my wedding outfit. Lady really polite and friendly”