British shoe stores in London

“The best shoe shop in the area by a mile! A little gem in Weybridge where you can find good quality, trendy shoes at a reasonable price. What makes it so special is the personal tailored service you get from Sarah. Everytime I walk into the store I feel welcome and Sarah always goes out of her way to make me happy. Highly recommend!”

“Very happy with the service from Ellie to help me purchase the perfect fitting quality shoes - would highly recommend”

“Excellent service and informed discussion in mens section from the staff member. Knew his subject and all about the shoe industry. I was browsing but will certainly return to buy one of the shoes he showed and taljed about. Good service in every sense. Thankyou!”

“Excellent, knowledgeable and relaxed staff offering superb customer service. Grensons boots and shoes are extremely else represented here. If you're looking for top quality footwear, sold to you passionately and professionally then this is your store.”

“Hands-down the best ready-to-wear and made-to-order shoe maker in the world. Maker of quintessential English shoes for both town and country, including the iconic Dover and Chelsea models. Crafted from the finest materials, Edward Green shoes are the only brand of shoe that has never given me a single moment of discomfort, from day one. Other brands rub or pinch until the shoe is broken in, but not Edward Green. The staff in the Jermyn Street store are knowledgable, helpful, and friendly. Living where I do, I don't get to visit often, but when I do it's like visiting old friends. For me, Edward Green represents lasting quality, and expert craftsmanship. Simply the best.”

“The customer service at this branch is excellent. I'd give it 6 stars if I could. The staff are friendly and helpful. The only problem is that the shoes are nowhere near as good as the customer service! If you want excellent customer service - hands down this branch will give you the best service. If you want super expensive shoes that fall apart when you wear them - then look no further. You can get those shoes here.”

“Nice collection of women's clothing and the staff were friendly and helpful”

“Great quality place to shop. Items are classic and wear well. Prices are worth it.”

“The best customer service I have ever experienced from Ben. I had bought several pairs of shoes from both the Guildford store and from Loake directly online. I rang ahead to ask about a polishing service which Ben was happy to confirm existed. Upon arriving despite Ben knowing that there wasn’t going to be sale as such he was only to happy to spend 25 mins discussing the best way to care for your shoes and take 4 pairs of shoe in to be polished professionally. To top it off as I live locally to him he delivered them to my home. The shoes are absolutely immaculate. This is the sort of customer service that is often talked about but in my experience seldom delivered with premium brands. Ben is an absolute credit to the company and if anyone at head office actually reads this I would strongly advise you to keep hold of this young man at all costs. EXCELLENT.”

“Called them to check stock as the click collect takes 5 days. I needed a black poncho I saw on website. Ramna kindly reserved for me to collect the same day from the stores. That’s customer services well done merry Christmas”

“Fantastic service, especially over the Christmas period! Got exactly what I wanted. Staff excellent.”

“Dimi is a great sales assistant - Hobbs are very lucky to have her!”

“Raheel is brilliant! He helped out with choosing the right fit and was exceptionally courteous in his approach. 5 star!!”

“Highly recommend if you’re in the market for new shirts or suits. Good selection for a small store and the service has always been impeccable. Would like to specially mention Amit, he always goes over an above what’s needed. True credit to the company and store. I would only purchase through him going forward!”

“Came here looking for a pair of knee high boots - the sales rep Sadhna was super sweet and incredibly helpful from beginning to end ! Thank you - love my black suede boots too.”

“I had a wonderful experience with the lady who helped me choosing the best shoes for me and explaining also the reasons why I need that type of shoes based on my feet. She has so much passion about her job that I also learn something new about shoes too!! Outstanding service, sorry I don’t remember the name!!”

“Beautifully designed store with a very welcoming atmosphere. Staff were so helpful and we walked away looking forward to our next visit.”

“Very positive experience at Burberry T5... in particular, the quick flexibility of Melissa Wong and Tim. I’m traveling with wife and children and noticed - at the airport - that I had not brought a jacket... less than 2 hours before boarding to Sweden. Melissa quickly showed all options that were travel practical and when we found the perfect one - they did not have it in the right size. It took less than 15 minutes for the team to bring the right size from another terminal store. She and her colleague Tim treated the children with such great care and made what is usually a boring experience to children quite fun... Thank you Melissa!”

“Ordered now on line 3 times and brought 5 dresses, now got my sister buying from them. Can't wait to visit store, I live in havant Hampshire but will make the journey, best take plenty of cash with me.”

“Mr. Kovacs (the store manager) and the team are extremely knowledgeable, helpful and well mannered. And of course, the quality of the products speak for themselves.”

“Shopped today again at peacocks, and was served by Denise, after buying one item a fabulous jumper, she suggested a pair of jeans that were on 20% discount would go well with them.I hadn't noticed them, I tried them and they were knock out, all the staff are always helpful, friendly, and polite, the best boutique in the high street, the product range is great, and the staff are always ready to advise, and spend the time to help you.”

“Amazing store. I bought a used iPhone SE from them for a good price. after a few days I found the battery wasn’t the best. I brought it into the store and they replaced the battery on the spot; no questions asked. Highly recommended.”

“The shop is always set up to elevate the customer experience with shopping. The latest bags are displayed in the shop creating excitement for guest to engage with the staff on the product. I like the details and choice of color options that is provided at this location.”

“Excellent friendly service, sale prices currently very attractive.”