Pet store in Derby

“Today we took our cavapoo for a haircut. She went in looking like she had been dragged through a hedge backwards and came out looking a lady. Her haircut is wonderful and makes her beautiful yet not fussy ! Before the cut we were asked what we wanted and all our asks were taken care of. The ladies that work there are really nice and kind. Our dog was obviously comfortable and had been well looked after in their care. The shop itself is well stocked with really nice quality stuff. Thanks very much for giving Merlin a super make over !!!”

“We took our puppy Max to Lavender Garden dog training. Max had great time, made lots of friends and with out knowing learnt along the way. Sian is a lovely trainer with lots of knowledge, she was very helpful with any question you may have and happy to send emails with extra advise if needed. All round a lovely, friendly experience. My daughter, myself and Max would definitely recommend these class.”

“Always great products available at great prices. I've used pheonix for many years and am always a happy customer. And when new pets arrived and needed help deciding what to feed them advice always on hand.”

“Great advice, great dog food and always happy to help and advise. I will always return.”

“Great selection. Everyone is super friendly. My pup now drags me to the shop each time we are in town. Don't buy from corporates, support small businesses like this.”

“Absolutely brilliant service & I actually found them to be cheaper than places like Pets at home! Brilliant staff knowledge! Thank you so much! ☺️”

“I have so much confidence in Jason. He is a lovely, extremely knowledgeable vet. He is brilliant with our dogs and I trust him implicitly.”

“Very friendly staff, knowledgeable when it comes to their animals. Products are reasonably priced. Some items also seem to be sourced from local producers which is wonderful. The shop is also wheelchair accessible with a gentle ramp.”

“Staff always friendly and ready to help .”

“Very helpful cannot do enough for you and very caring”

“Returning customer and very happy with the prices and speedy delivery of this company! Would highly recommend and will continue to buy from, provided that they always stock the food I get for my little pooch!”

“I popped in on Thursday to find a harness to fit my dog who has broken her neck, the lady who assisted me couldn't have been more helpful!! I had my hands full carrying my dog whilst pushing my 3 month old granddaughter in her pram!! The lady showed my various harnesses and assisted me in fitting them. May was very happy with all the fuss and attention she received. Thankyou for making my day alot easier!!”

“Very friendly and helpful staff, massive selection of things for chooks to corgis If you have the privilege of being served by the manager you'll have a good day, tiny lil blonde woman, she always has me creasing”

“I took my 18 week old German Shepherd puppy to Pets & Friends Alvaston yesterday for his first groom. As I don't drive the journey on the bus was quite stressful, my puppy is quite nervous/anxious and suffers with separation anxiety which causes him to bark so the bus journey was quite stressful (not helped by someone leaving an apple core on the bus that he was trying to get to). I can't praise the staff highly enough not only did they calm my puppy down they calmed me down. The kindness, patience & understanding showed by Leila & the team (I feel bad that I didn't get names of the others as they were all brilliant) and the advice they gave has meant the world to me at a difficult time. I will definitely be back and have already recommended them to friends & family who have dogs. Thanks to everyone who was there.”

“A lovely little pet store. Well stocked with friendly staff who will help you to find what you are looking for. Not too expensive either. We visit often!”

“Great selection of products, very reasonably priced, always arrive on time and in good order. What more can you ask for ?”

“Helpful and friendly staff.”

“Good selection of goods for ur furry friends and staff very friendly and helpful. I'd have no problem recommending them and would gladly keep popping in with my pup. Cant remember member of staff name but she was very good gave me great advice and recommendation and even told me about the app to get discount.”

“Love this place great prices the staff very friendly and there's so much to see.”

“Great place to go if you are looking to sort your pond out or even get started. Work a visit if you have a pond or like I said start one up. This time of year is important to still maintain your pond, sleeving sitting cold weather.”

“Just live this place, always got what you require. The choice in fat quarters is amazing and great price.”

“Young lady was informative about buying some fish - realised we hadn’t added the chemicals to our tank before buying fish which would have meant they died - she could have sold us the fish but asked the relevant questions first - will be back to buy a Betta and some shrimps once our chemicals have kicked in! Great service!”

“JORDAN IS A FIRST Class Groomer did our Benji proud, very caring and lovely with our dog will diffently book with him again”

“Young man asked if I needed any help but I had what I wanted already. But as I went towards the til another young man and woman noticed the puppy food and informed me of the puppy club and showed me how to get our new pup coco on site and showed me how too save money on food and things. How lovely was that ,so caring and excellent service.”

“I do enjoy the vast variety of products that the store has to offer, very large store & great facilities”

“Good local pet shop, a nice selection of natural treats for the dog! Always pop through for something for the dog when in Wirksworth.”

“Excellent customer service, Everything I've ordered is a quality product at a great price, quick and easy to order. A*****”