PODS Moving & Storage

"Destroyed my driveway in the process of placing their POD. Terrible customer service in trying to resolve the issue. Would love to speak to someone, but they continually do not return my calls. Avoid this company!"

"I have been in communication since end of March to get my weight ticket, have emailed numberous times, and called. Been on hold for hours and still no weight ticket. Here is the kicker, this is an active duty mititary move. I can not get reimbursed for my move until I have the tickets. So disaapointed. I have asked for some compensation for the time I have spent on hold and emailing and nothing. I can not even begin to tell you the frustration I have with Pods. How hard is it to do your job?"

"first time using #podsus for a cross-country move and total disaster. where is customer service when you need them? 5 day nightmare and still no idea when my pod will be picked up & shipped. never again - psa for others out there! I was told a week ago my pod couldn't be picked up because cars were blocking....but yet have evidence it's there with nothing blocking it."

"We had a POD on our property for a little over a year and it served its purpose. When the pod was dropped off initially, we were told that a skilled technician would have to come out to remove the POD because of how narrow our driveway is, and because our house is located in a narrow city alley. Jennifer was the technician assigned to remove the POD and she did amazing. She was able to maneuver the POD without causing any damage to our property or the surrounding properties. It was snowing and she handled everything very well. Thank you so much for your skilled work, Jennifer!"

"DO NOT USE THIS COMPANY! We used for a quick remodel of our garage last year. During the drop off of the POD, they caused over $2500 of damage to our property. All of this was caught on video and documented with photos. Being protected by Visa, they agreed our money should be refunded. PODS finally responded to our claim,l and offer $500 to settle. Honestly, I just wanted to move on with our lives, so I accepted. Fast forward to now. They sent us to collections for almost $900!!! More than double the original cost of the POD. This is their corrupt way to recoup their cost of refunding us and the “settlement” they offered. Our hands are tied and we are forced to pay because collectors will 100% ruin your credit. We are left paying for our property to be damaged and having to pay to fix everything. This company should not be in business. Time to get a lawyer."