FedEx Ground

"Absolutely inept. No one should ever do business here and force it to shut down. FedEx is big enough to not have these kinds of problems but look at the reviews. I spent time working from home because the estimate said it would be here. Only ONE MINUTE before they closed for the day did they mark it delayed. If I had know this was going to be the case I would have gotten it myself. But reading these reviews it seems like they’re going to lose or steal the package anyway. Absolutely pathetic. FedEx corporate, if you read these reviews and fire everyone at this location. If you work at this FedEx, quit."

"Got an insured delivery for a $600 very large package. My housing community has lock boxes that the packages could have gone in as well as an office. Driver declined to put stuff in the box or drop it off at the office and my package was stolen. I believe it was stolen by the FedEx driver himself. Regardless, FedEx declined to reimburse the insured package stating that it was delivered. The company I purchased it from declined to reimburse for the same reason and in the end I'm just out $600 and nobody seems to give a damn. When I called the office they said the same thing they said an email that the package was confirmed as delivered so whatever happened to it oh well. What's the point of having a community locker room if the delivery drivers don't use it and what's the point of an insured package if there's no accountability held when a package is delivered wrong. What a terrible terrible joke. I hope you FedEx drivers have this done to you as well"

"My package has also been sitting in Aurora, CO since 12/20/23. The estimated delivery was 1-3 days. It went from Colorado Springs to Aurora and is now just sitting there (I live in New Mexico so the estimated delivery was realistic). I ordered the package on the 18th. There's no delivery date at all. It just says "pending". If there was an option besides smart post I would have chosen that. Save your time and your sanity and just use UPS or USPS. FedEx is trash."

"This experience has been absolutely atrocious. They made only one attempt, did not leave a notice on my door whatsoever had I not looked at my cameras I would never even have known in attempt was made. Sadly, I was home, but was in the shower when the attempt was made. They refused to deliver again made me drive across town through toll booth to get here. The front is not open yet to go through a side door of which I was treated incredibly bad. This is not appropriate for anyone to be treated like this and the amount of money it’s cost me to retrieve an item because of their failure on so many levels. I had also called and was told by an agent that it was going to be delivered yesterday so I didn’t get to run any of my errands yesterday stayed at my home all day waiting in the evening when I had still not heard anything that’s what I was told I could go to this address and pick my stuff up that would be held for 10 days from the attempted delivery, of which no notice had been left on my door. The shipment had been delayed, apparently due to weather multiple times and should’ve been delivered more than three weeks ago and now this. And they take no responsibility whatsoever at the inconvenience and expense on my part."