Safeway

"Safeway is best grocery I guess, they are clean and it is a place that make you feel safe. Just dont expect a very cheap price."

"I have been shopping here for years. Not once have I ever caused a disturbance or scene. I shop and mind my own business like every other normal behaving Boulder resident. The last two times that I entered this store while another certain employee was working, this specific employee has incorrectly mistook me for someone else and harassed me because of it, which is the purpose behind this review and 1 star rating. During both of these incidences, I felt I was being incorrectly targeted and has left me feeling uncomfortable, which is absurd because I have never done anything wrong, nor interacted with this employee before. Upon entering the store and this employee seeing me, this employee thinks I am up to no good. I personally believe it is because of my attire or how I physically look. In this employee's defense, I have observed them deal with unruly customers multiple times. I am sure it is tiresome. The first instance, I entered the store and this employee immediately questioned me, which I simply ignored, mainly because I had headphones in. I continued walking and I observed this employee monitoring me from a distance. This made me feel very uncomfortable as I am just trying to do my grocery shopping. On the second instance where they incorrectly mistook me for someone who is up to no good, I had arrived at Safeway on my bicycle and coincidentally and immediately upon arriving, this very same employee was yelling at another individual who was walking away. This employee could be heard yelling "i'll kick your a**" and other obsenities to this individual who was walking away from the buildilng. I am assuming the individual walking away must have done something bad while in the store. This employee did not see me outside as I secured my bike. I entered and went to the soda aisle like usual. This employee can be heard yelling in the background to another employee about the police, something like that. It was not my business. Upon picking up a pack of Diet Dr. Pepper in the soda aisle, this employee and I made eye contact. Because of this employee's hyper-vigilantism, they immediately yelled: "Okay, I have had enough. I am calling the cops. We have a repeat offender." This employee is referring to me as the 'repeat offender'. I did not appreciate this at all as it made me feel like something is wrong with how I look. I am just minding my own business. Again, in this employee's defense, I was wearing black, which the person they were yelling at outside also was wearing. I think the similiar clothing style triggered this employee when they saw me in the soda aisle picking up my Diet Dr. Pepper. I ignored this employee's cry about calling the police on me and continued my shopping. The employee did not approach me after this nor did I see them again that night. Regardless, I was incorrectly harassed by a certain employee at this Safeway twice. And both times it has made me feel uncomfortable overall. I shopped here for years and have never caused a problem. I am kind to everyone and all the employees. Doyle is great. But this one, other employee there really is ruining my experience and makes me reluctant to shop there now. I fear the next time I try to shop at this specific Safeway and this employee sees me, this employee will tell me I have to leave immediately upon entering as well as threaten to call the police. Also, this Safeway at night could do a better job restocking the handbaskets at the front of the store. The first time this employee harassed me and monitored me, I did not have a handbasket in my hand because none were available at the front. I always grab one if they are there. Had I had one in my hand, I might have stood out less to this employee. Also, I have observed this employee watching movies on their iPhone at the self-checkout register where the employees stand. I do not care if employees watch movies on downtime, but the harassment I unnecessarily experienced, twice, is inexcusable. I am more than happy to identify this employee if need."

"I'm spending less money than I intend to each time I go because they can't be bothered to put baskets out and I literally can't carry all the groceries I wanted to buy. King Soopers has no such problem."

"Rudest customer service of any Safeway I’ve been so far! I wanted to return an item I just purchased with my receipt, A skinny dark guy was so rude treating me like he was doing me a favor, ordering me around. Also he refused ti give me back my receipt that has over $200 other purchases after my return was made. Very unprofessional treatment !"

"They do not stock or staff their store well enough to handle the traffic that they get. I routinely have to ask for assistance just to check out. And their inventory is never accurate. I would recommend going to any other Safeway in Boulder than this one. They are all way better at staffing and managing their stores"