Goodwill Sacramento Valley & Northern Nevada

"Wensday night managers rude and they charged 6.99 per costume jewlery earrings manager wouldn't give me time of day to communicate this with her to busy wanting to smoke a cigarette"

"Line of people in their cars stretching throughout the parking lot and stopping traffic in nearly all 3 directions. All while a man who looks 65 unloads donations one at a time at a snails pace. They don't even let you load the donation cart yourself. I'll gladly toss my donations in the garbage right next to the donation site if this how they plan on doing things. If they want the donations that bad, they can go dumpster dive and waste their own time. A line would be understandable if the people couldn't load the cart of donations themselves and needed help. Would not recommend to anyone looking to donate. Find a friend who needs it or go to a local shelter. Goodwill literally proftis from your donations."

"I called the day prior to drop off to make sure all the items that we had not taken to the dump would be taken. We arrived and two employees came out and were veryvrude saying they would not take more than half of the items. I asked for the manager and told him that I had even called the day prior. I showed him the call log from my phone. I also complained in particular regarding the female employee who stated that since the homeless shelter was close by that they ONLY took pristine items for the homeless as they need nice things. Um, that's what we were dropping off. I will no longer donate or shop at this location. I have also told several people about this experience, which is SO far from how I have been treated at other locations, and they have agreed to no longer give their business to this location. They can have all the homeless shop there, but my family and I will no longer be patrons of this store!"

"Every time I’ve come here the lines are long. Today really struck a nerve for me though. I went to buy a bread maker. It was listed as $25 but when you open it it’s grossly crusted with old caked on food and rusted. I asked the cashier if they would reduce the price (I was not 100% sure it was even salvageable) and she said, “We price things according to the condition they’re in” and “we don’t change prices at the counter” so I asked politely is there someone here else I can go to request this because $25 is a lot for this condition it’s in and the worked scoffed and called for a manager. The kicker is the manager only offered to take off $5 so I left. My standards aren’t very high and I’d consider myself kind and polite and I don’t really feel like this was an experience I deserved. Will not be going back here or supporting this good will and will be sharing my experience with this location to all my friends and family locally and on social media."