Ginger Zambrano, Realtor | Community Outreach Director at DC RISE Real Estate 322 North Main Street, Galena, IL 61036

"When we decided to relocate back to the midwest after retiring on the west coast we settled on Galena Territory as our destination and knew we needed a top-notch realtor to help us with our home search. We selected Ginger based upon the strength of her reviews. We began establishing a relationship with Ginger several weeks before arriving in Galena to help ensure a successful home search. Ginger rarely proactively communicated with us and when we initiated communication her responses were often not timely or non-existent. While we have purchased 10 previous homes we knew nothing about the Galena market and hoped to rely on Ginger's experience and knowledge but she was very reluctant to provide the guidance we requested and needed. At critical times during the purchase process when you would expect to hear from your realtor there was nothing. When we shared these concerns with Ginger she explained that she was very busy and that perhaps we should work with another realtor. We found the home we were looking for in Galena Territory on our own and an excellent local realtor to assist with completing the transaction!"

"Ginger was awesome to work with!! She listened to what we were looking for and helped us find a vacation getaway home that met our needs. We put in offers on two other units before being successful on the third offer and Ginger was with us through all of them helping us navigate through all the different phases. My wife and I highly recommend Ginger to work with for buying or selling any property in the Galena area."

"Ginger will forever be the realtor I recommend to all family and friends when looking for a home in this area. She was, from the start, one of my favorite people. Her professional, yet comforting nature was always a blessing during a stressful time and she was quick to relieve some of that stress. Ginger is timely, so knowledgeable about the area and the steps to closing, and is still willing to help us out as we navigate this new home and place. 100% recommended!"

"My husband’s and my experience searching for a second home was top-notch with Ginger. Ginger’s professionalism, attention to detail, and genuine interest in learning more about what we were looking for are just some of the examples of why it was such a pleasure to work with Ginger. Searching for a home can be a stressful process (especially from across the US!) and Ginger went above and beyond by immediately linking us to listings, sending emails flagging potential properties, and sharing local publications/mailers so we were informed about our decisions. Thank you, Ginger!"

"Ginger is a wonderful and highly professional realtor that really knows and understands the Galena market. Her top notch level of professionalism, personal quality characteristics, her diligence, attention to detail, and her work ethic of going the extra mile and over and above in terms of diligence and keeping track of all of the nitty gritty details are amazing!!! She is also very highly creative in marketing a property with a well written descriptive listing (that tells a story) and takes the most gorgeous property pictures!!!. My husband and I found Ginger to be so wonderful and pleasant to work with and we cannot thank her enough for all of the fantastic efforts and follow-through she put into selling our land in the Galena Territory (which by the way even closed several weeks earlier than the stated Closing Date in the Contract). We truly appreciated Ginger's excellent service and every real estate agent needs to be like her!!! She is a 10+++++ in our book!!!!"