The Longhollow Point Inn

"Loved the room. Everything is nice and clean. The pool is heated and nice and a good whirlpool. The problem is, there is no breakfast, no vending machines,and not close to any convenience stores if you need something. Not a cheap place and it would be nice to have some food amenities other then the free cookies at check in. Not sure if I would stay here again with all the choices in Galena IL."

"Since this was an Air B&B unit, the front desk person didn't know anything about our stay, so it took a long time to check in. They also had a water leak problem, so the pool was not accessible. This definitely devalued our stay. We should've been informed about this beforehand. The fan in the bathroom was so loud and the fireplace made the room unbearably hot. There was no housekeeping, but the front desk person was also confused about that and had me bring all of our dirty towels to the front desk to exchange them to then tell me that these towels weren't theirs and she couldn't do that. I then had to bring them all the way back to our room. Fortunately, when I called the contact number (Rosebud), the lady explained where the extra towels were and there were plenty of towels and pillows. The room keys were also a mess. The same front desk girl apparently didn't program them correctly and only one worked. I went back to the desk to have the other programmed and then the other one didn't work. A different lady had to program them the correct way. And apparently you can't keep the key anywhere near your cell phone or else it will deactivate it. Way too sensitive! The highlights included a nice game room where we enjoyed playing ping pong and would've played pool if we had enough time. The jetted whirlpool tub in the bathroom was nice and big and the jets weren't too loud. The shower was too small and would've been nicer with a wand attachment. We were the only ones staying on this lower level because of the flooding issue, so it was quiet as far as no other people around, but there was a lot of noise coming from the fan machines that they were using to dry the surrounding rooms. The lighting in the parking lot was terrible (way too dark) and dangerous for walking and driving. In summary, we will not stay here again in an Air B&B unit because there was way too much confusion. We would consider staying here again in a regular unit."

"Beautiful and the staff was friendly and courteous. Just an peaceful and quiet spot to relax or get out and enjoy the game room"

"Always an enjoyable visit. Very friendly staff and comfy accommodations"

"Beautiful room, great staff, couldn't ask for anything more! We had an amazing stay!"