United States Postal Service 1111 South Lincoln Avenue, O'Fallon, IL 62269

"When I paid for the USPS delivery service, it was suggested that the "Estimated Delivery Date" was April 22, 2024. The package was dropped off and paid postage on 18 April 2024. Estimated, so what that actually means is that there is no guaranteed date of arrival. My package did not arrive until April 29. Because of the size and weight of the package, the postage was 76.43 and with insurance was an additional 9.52 totaling 85.95. I was given a tracking number, which was always the day before, NEVER accurate or real-time. It would just make sense that you scan package when it comes in and goes out. Of anywhere. Its called tracking. So the package sat in Belleville for 2 days, the St. Louis for 2 days, then I am not even sure what happens in Minneapolis, bouncing from one one distribution center to another, of which the Twin Cities has 3. I lost some Christmas presents going through that cluster. So my package arrived on the final date, where as I could actually claim it lost and file for the insurance, but what kind of nightmare would that be trying to claim it. It would be nice to get the USPS back to where it was when you could mail a parcel and it would arrive arrive when it was intended to arrive. Lets get rid of the Postmaster General and find someone who can do the job."

"Just wanted to leave a review specifically for Rose. Your passive aggressive attitude this morning was ever so helpful. I’m sure nothing will be done about it but I find it pointless to state the obvious."

"The theft at the O'Fallon Illinois Post Office is getting horrible. I mailed some Valentine cards out in O'Fallon. I put two stamps on each and confirmed that was more than enough postage because I had little Hershey bars taped inside cards. The chocolate Hershey bars were stolen out of my cards! That is sick! Just sick!"

"This post office REGULARLY delivers other people's mail from a specific address to my residence. I've had to personally deliver legal papers in large quantity, as well as other expensive packages to the correct address several blocks away. After having spoken to the postmaster at this facility on numerous occasions, the take away is that he isn't that concerned. I've also has expensive packages stolen by their staff, and later delivered by an out of uniform, and plain car thrown to my front porch after making official complaints where the accusation of theft was persistent in the report."

"I like this post office. The staff is always professional & highly efficient. Most importantly, this post office is open later than any other post office in the Metro East area."