Starbucks,

1411 W Hwy 50, O'Fallon, IL 62269, United States

"Went in and purchased a $25 cup and 1 frappe, they did not even start making my drink until all the drive thru drinks were done and new cafe orders that were coming in AFTER I had ordered. So they had NO ONE making drinks for the people that walk in to order. That’s insane!!! I had to ask it anyone was even making my drink yet, they said they had other orders first ALTHOUGH, I was THE ONLY customer that ordered in store!"

"I just went into this location & ordered 2 drinks. I was not told that I would be waiting a specific time. 35 mins went by after ordering & I didn’t have my drinks. I asked one of the baristas & he said there were still 4 drinks ahead of me. I got my money back. This store clearly prioritizes mobile orders & drive-thru (although the drive-thru was slow too). If your dine-in customers are going to be waiting 30+ mins to receive their order, they need to be notified of that at the time of ordering."

"This is a very busy place. Sometimes you do have to wait 30 minutes or more but considering they only have 2 ovens and 2 espresso machines it's to be expected. They have the drive-thru, in store, and mobile orders. I see people get mad thinking it should only take a few minutes to make their drinks/food but when you see a bunch of people inside plus cars in the drive-thru what do you expect. 20 orders come in within 2 minutes you can't expect to get your order within 5 or 10 minutes. I take my phone in and play a game while waiting and the time seems to go by faster. So thank you to all the baristas that do the best they can. I appreciate you!"

"I ordered online before I got there and this place is so unorganized. It shouldn’t take over 5 minutes per coffee in the building and there are people waiting 30+ minutes around me. To have 8 people working and to not make this functional with 10 minutes or less with food is sad and you need reorganized."

"Very friendly clean restroom and lobby. Asked for fresh coffee and they make without any problem Parking for disabled and outdoor siting available thank you looking forward too visit again"