Newbold BMW 1283 Central Park Drive, O'Fallon, IL 62269

"Carlos was wonderful to work with in learning all the ins and outs of our new vehicle. He was able to answer most of our answers. The only problem we had was getting the digital key yo work. Once we hot home we were able to get it connected and working. I'm sure it had something to do with our phone I telnet service. Thank you Carlos for a thorough tutorial"

"My experience was great. My salesman Reid was very attentive to what I wanted. He made sure I was satisfied from the start of the process until I drove off the lot. I was then welcomed by Carlos Holmes, who answered all my questions regarding my vehicle, and trust me I had a lot of questions. He took his time and showed me many of the features of the car, even ones I didn’t think to ask. Thanks again for the Top Notch Service and Experience. Dr. Veronica Clay"

"My previous car started in the service department. They have always taken great care of me, so I knew when it was time to buy again, Newbold was the place to go. Reid Conner was super to deal with. Being in sales myself, I have always found the car buying process incredibly painful; however, Reid changed my mind with this. Don't let his age fool you, this guy knows what he is doing. I felt so at ease. Patrick Newbold was also super and made us feel as if we have beeing buying cars from Newbold for years and years."

"We recently had the pleasure of purchasing a BMW X3 from an outstanding car salesman Ron Banks at Newbold BMW Dealership. I wanted to take a moment to share our experience and express my gratitude for the exceptional service and expertise provided by Ron. From the moment we walked into the dealership, we were greeted with a warm and friendly smile. Ron approached us with a genuine interest in understanding our needs and preferences. He took the time to listen attentively to our requirements and asked insightful questions to get a better understanding of what we were looking for in a car. What impressed us the most about Ron was his knowledge about the different car models, their features, and their performance. He patiently explained the pros and cons of each car we were interested in and provided valuable recommendations based on our preferences and budget. His expertise and attention to detail helped us make an informed decision and find the perfect car that met all our requirements. Throughout the entire process, Ron had a very positive attitude and humorous personality! He was transparent about pricing, financing options, and any additional fees involved, ensuring there were no surprises or hidden costs. He patiently answered all our questions and addressed any concerns we had, making us feel confident and comfortable with our decision. What sets Ron apart is his dedication to customer satisfaction. He went above and beyond to ensure that we had “The Ultimate Car Buying Experience” . He arranged for a test drive, provided thorough explanations of the car's features, and even picked us up from our home to take us to the dealership. His attention to detail and willingness to go the extra mile made the entire process seamless and enjoyable. I highly recommend Ron to anyone in search of a new car. His professionalism, expertise, and exceptional customer service make him a standout in the industry. I am grateful for his assistance and couldn't be happier with my new car. Thank you to the entire team at Newbold BMW Dealership, and especially to Ron, for making our car-buying experience a memorable one."

"We absolutely loved our experience from beginning to end! We decided to customize our entire X5 and couldn’t be happier. From our client advisor, Reid Conner, to the client support manager, Carlos Holmes, we received outstanding customer service and amazing one on one assistance. Reid kept us up to date as our vehicle was being made and delivered to Newbold. Carlos did a fantastic job helping me to understand all the X5 special features."