Coldwell Banker - Fort Myers Beach

"To expensive n gizmo is better n cheaper"

"We used Coldwell Banker to hire a condo in at Sunset, number 500. They had no interest in the fact that the air conditioning only worked in part of the condo, workmen turned up one day to carry out some work, and the place stunk of dampness. The condo itself was in pretty poor state, for the amount of money we paid. Really old decoration, old discoloured furniture, stained carpets, and an air conditioning unit that required you to leave the cupboard door open for it to function, and never managed to cool the main bedroom or the en-suite bathroom, so every shower turned it into a sauna. Advertised as having WIFI, but it doesn't, you need to pay for this separately once you in the Condo, I think it should be advertised as having pay as you go WIFI charged separately. Also added a $95 booking fee that wasn't advertised on the VRBO page. The keys they gave didn't have door keys for the condo, but not building entry, we were lucky an other resident was leaving as we got to the door, as we picked the keys up on a Sunday and wouldn't have been able to the other key until the office opened on the Monday. Also got charged $125 for a cleaner, but there was mould on some of the cutlery, the bedding smelled damp so we had to wash it before using it, and by the time we left the condo was cleaner than when we arrived. All in all, although the owner and Caldwell Banker made a few attempts at wrecking our holiday we just brushed it off, learnt the lesson never to use them again, and went about our way, but by the time you add the booking fee, the apartment WE had to clean, and the WIFI we had to pay for we paid $245, for non-existent services. Please don't make the same mistake we did."

"Be careful if you plan to obtain a vacation rental from Coldwell Banker in Fort Myers Beach, Florida. Their photos can be misleading. We reserved a condo based on Coldwell Banker's out-of-date photos. The condo's impressive furnishings had been "updated" the previous summer with substandard furniture, including a chair with one wobbly leg and one short leg. The mattress was so old and uneven, we had to turn it over onto its bottom side to be able to sleep. Per a voice mail left by Coldwell, the property owners confirmed they knew the mattress was old and 'might' be a problem. We erred in believing we could safely entrust our vacation to Coldwell banker."