SureStay Plus By Best Western Norman 309 Norman Center Court, Norman, OK 73072

"Do understand this hotel is no longer a Best Western affiliate hotel. I had made my reservations thru the Best Western app a few weeks before my stay, and they must have finalized the transition before my I checked in. The hotel was not what I expected from what I thought was Best Western when I checked in."

"Terrible. No one was ever at the desk. No coffee ready in the morning in the lobby and the machine in the room didn't work. Room was dirty with dust bunnies in the corners. Outlet by the bed was broken. Lamp by the bed was broken. Only reason to stay here is if it's the last available place in Norman."

"Upon arrival, we checked into our room and left for a few hours. We returned to find our key card non-functional. Despite multiple trips to the front desk for replacement key cards that never worked and an eventual visit from a staff member to the door, we were told the door was unopenable and were relocated to another room, separated from our belongings. The next morning, a different employee effortlessly accessed our original room using a computer system. Despite the hassle and inconvenience, the hotel declined any form of compensation, justifying it with "we completed our reservation." Note that this was only a one night stay. Highly displeased with the service and won't be returning."

"Lol, the fact that people are writing reviews as if they were expecting Trump Tower is laughable. This is a budget hotel and it serves its purpose WELL. Another review said the free eggs didn’t have gravy at breakfast and only had low fat milk… for around $60 a night, the fact that you get eggs at all is great! The staff was wonderful, the room was clean, and the price (AGAIN) was low. Don’t come in with unreasonable expectations and you’ll be just fine lol"

"Comfortable beds, clean rooms, and the service provided was excellent The location is a bit strange, however, there is plenty of parking space. The rooms are equipped with TV, iron/board, blow dryer and coffee pot. The fridge was not working efficiently, and the bed side charger did not work Thank you staff"