Americas Best Value Inn Norman at Univ of Oklahoma

"The employee forged our signature on a receipt and was overcharging the room service just to put a few extra bucks in his wallet. He was let go the next day and we were reimbursed the money that he overcharged us for. We saved the owner probably 1,000's of stolen dollars and we couldn't even get a one night stay for free, will not be going back that's for sure."

"I paid for a week and I was getting bit by something which I found out that the bed is full of bed bugs which I didn't know it until my last night there I was going to pay for another week but because of the bed bugs I chose not to"

"We grabbed as last option for OU family weekend as we wanted to be right in Norman. We read the reviews and didn’t expect much, the building is old and run down, with dirty and worn walkways and stairs. The room was very outdated with old and miss match furniture, dull and inconsistent lighting and few outlets. The curtains were blackout with no sheets, so no option to let in light without exposing to whole world. The bathroom and room had corners that look like they had never been cleaned. The only pros: the bed and pillows were ok although the sheets were thin with holes and blanket had burn holes. The shower water pressure was good and water stayed hot. However, when housekeeping knocked to ask if we needed anything on first morning, we asked for towels and soap. The man asked us to give him the used towels and he would bring new ones. He never brought back towels or soap and my husband had to go searching for towels the next day. Overall, this room was so convenient to everything we were doing but it was so sad we couldn’t wait to leave and definitely won’t be back."

"Only a 1 star & that’s because, it’s the lowest I can offer. The staff you don’t know who you’ll get. Might be polite or it might be rude. Normally when I travel with my family. We get a room with enough of what we need & we’re satisfied. Which was beds, tv, working utilities. Soon as we checked in. I noticed there was black mold near the a/c unit. So I requested a different room. The next morning, I went to get some breakfast & my son was with. One of the staff flipped out. Because I was taking more than I needed. I informed him, this is because of the fact that the rest of my family is in the room. After that comment, I told asked him who was running the show & let him know we will be leaving & I will expect a refund for the remaining 4 nights. As this behavior to my family was highly intolerant. Though it took some time, I did receive my refund. It’s just for night & you traveling through, I would still be hesitant on recommending this place here."

"Me and my boyfriend had to stay here for two nights. I’m writing this after we have gone home. The only pleasant things here was the politeness of the front desk workers and the maintenance people. We got there and our toilet was working then when I woke up the next morning it would no longer flush correctly, we called for maintenance and they got it fixed very quickly. Now for the bad, there was mold on the shower curtain, the bed did not have a fitted sheet only two unfitted ones, the blanket felt like curtain material, the “mattress protector” didn’t even stay on the bed throughout the night, and finally the shower was leaky and had horrible pressure (plus the plumbing issue stated above). It was an okay bed, not overly uncomfortable, for the two nights we were stuck in Oklahoma, but I was not impressed with all the bad things listed above."