ARJ Infusion Services 1847 1st Avenue Southeast, Cedar Rapids, IA 52402

"I have had nothing but issues since my insurance decided 3 years ago to ONLY allow my infusion to be received through ARJ. Nurses for ARJ were never timely to arrive at appointments. Eventually ARJ had no nurses of their own and used a home health agemcy to staff their cases. These nurses had no idea how to reconstitute my infusion, took hpurs to do what should take 2 hours maximum and generally were awful. Finally i got an ARJ nurse, but the issues continue. Im now 1+ week out from my infusion date and cannot seem to get my meds. Ive called daily for 4 days and nothing seems to happen. I get transferred to a new person everytime I call in and have to start from the bwginning every single time I call. I have no idea when or IF I will get my medicine. I called today at 330 and was told someone would call me back At 4 pm I called and was told everyone works on the east coast so they are gone. No return call was placed. This is medication I depend on to keep me from falling ill and spending time in the hopsital. The lacksidasical attitude of all ARJ employees i have spoken to abput my health and need for this medicine sh0uld actuallybe criminal."