Hy-Vee Pharmacy

"The pharmacy staff is top notch, friendly, helpful and go above and beyond. I won't go anywhere else now. I also want to give high marks to their delivery person. Edit to review- On my next delivery the delivery driver lost my medication and first lied about delivering it and then admitted he didn't know where it was. The pharmacy said they would call me back but didn't. I finally called them and picked it up myself. Started my medicine 3 days late due to this mess."

"There was a woman working the register Friday October 2nd, her name was either Aubrey or Audrey, older lady with short dirty blonde hair. For absolutely no reason, other than maybe because I was in my sweats and hoodie, she was so rude to me. I have rarely ever had any issues with customer service representatives in the past, I am a very polite, even if you're not, person. There was no reason she should have treated me so poorly. Everything she said had the most attitude I've ever experienced, I'm almost convinced she must have thought I was someone else! Anyways, I hope whatever was the issue resolves itself before she treats the wrong person like dirt and they take it personally, I'm sure she doesnt think further than the tip of her nose and how much one interaction can affect some people."

"Problematic pick up. I guess you’re supposed to ignore the email they send you when your order is ready to pick up. Mine said your order is ready pick up not offered at this location go to customer service to get items... when I went inside I had to interact with two people to get my items. The second person told me the initial email was correct and I could have just called the store to have it brought outside."

"3 stars because the employees of this store work hard and care about the customers.. the store is always clean but nothing is labeled anywhere.. shaving cream is 3 aisles down from razors, bar soap is no where near where the hygiene products are... They keep ONLY cigarettes at the customer service desk; if you want anything other than the ordinary; you have to go into the liquor department which is dumb and makes no sense. Every time I go there i feel like a rat in a maze looking for cheese. And it never fails that the GREAT employees ask me.... DID I FIND EVERYTHING I NEEDED? Post signs on the aisles and treat it like a store and I will give you 5 stars.. keep it the way it is... i will stop coming."

"Went in tonight, walked all over the store looking for a loaf of bread. When I couldn't find any I asked the person at the counter, who asked someone else, who mumbled "we should." Neither of them bothered to tell me where or come out from behind the counter to help. So much for a helpful smile..... Thank goodness Casey's was right up the road because they were helpful and had what I needed."