Holiday Inn Express & Suites Bellevue (Omaha Area), an IHG Hotel

"Stayed here with my family for a softball tournament we were told when we arrived that the lobby was closed but there was a meeting room and the the pool was open knowing we had a whole team (and their families) we thought at least there would be somewhere for us all to meet up if need be. 1st night tried to have a quick meeting for the team having no common area for us to be besides the meeting room. we met there but were quickly told to leave, we tried multiple areas in the hotel for our quick meeting but were harassed every where we tried they didn’t try to accommodate us in any way at all!! they then told us we would be escorted out of the hotel if we didn’t go to our rooms, we of course are upset at this time, where is the customer service or accommodation that a 4star hotel usual have. We have been to hotels that were going through similar situations with remodeling and never once been treated like we were an inconvenience!! Your hotel lobby being closed was the inconvenience, and we didn’t complain once about it. they continued to harass our girls for gathering anywhere and told them to stay in there rooms?! This place and their staff is a joke!! OHH and One of our parents was also told to fix their own tv when they called down for assistance????? stay away from this hotel"

"Our reservation at a different motel was messed up when we got there at 9pm. I did a Google search for a place to stay near me. When I walked up to the front desk, I was greater with a smile, and it just got better than there. She listened to what we needed and made it happen."

"Stayed here for 3 months during a work training. Would highly recommend, and I'm not one for writing reviews on Chain Hotels. Their staff is top of the line. Location is really great as you can jump on the highway and take you right into Omaha or you can stay local and eat all the good foods of Bellevue. Another great perk is they had free Bud light every night. Who turns down free alcohol."

"We stayed last weekend for a dance competition. Room was fine, location was convenient for what we needed. However, several clothing items were inadvertently left behind in the bathroom in a neat little pile. We called less than 24 hours later and were told they would “check on it”… no call back. We called again only to be told nothing was found. Wish their lost and found policy was a bit better. I’ve accidentally left items behind before at other hotels and have ALWAYS gotten them back. Super disappointed"

"This was my first time staying at the Holiday Inn Express in Bellevue. My first impressions were that the lobby was especially upscale and inviting. The staff at the front desk were very friendly and helpful. The room was extremely clean. And the final point was that the breakfast bar was delish. The staff did an excellent job staying on top of all the spills, refills, etc. As a result, we had a fantastic stay. Thank you for the 5 star accommodations."