CPR Cell Phone Repair Las Vegas - Summerlin

"One of the things I admire most about America is its integrity in customer service. If the product arrived defective, the exchange is made immediately, assuming responsibility and providing something better to the customer. Unfortunately, in this store in Summerlin, we had a very bad experience, we changed the cell phone screen with them, the cheapest one was $120.00, the screen lasted 1 week, it simply turned black, we took it to them, and as they saw that the problem was the screen , they made the exchange without charging. Yesterday, a month later, the screen went black again, simply half the screen, black. We went to the Buffalo store, and the same person who had exchanged it before said “I know the problem is the screen, but I'm just making one exchange, there's nothing I can do for you” and even insinuated that we weren't reporting the truth. of the facts. We contacted the manager Ray - Jones store, and he also didn't provide us with an agreement, he just lowered $40 to make an exchange for the original Apple screen that costs $340.00, I don't recommend this chain, they don't treat you with respect and they don't care if The service they provided was good for the customer. Look elsewhere!"

"Great job in repairing my phone. It was at the end of his workday and he could have made me wait until the next day. He was very gracious and completed the task at hand. Thank and i highly recommend ."

"Wonderful staff and excellent service, my wife and I took our desk top in yesterday’s for an update issue along with camera not working and they had it working in 2-3 hours same day. I would highly recommend taking your phones or computers to this location."

"I normally don’t leave reviews but I had to for this company they are truly amazing!!! Prices are great and their speed is AWESOME!! I got my daughter iPad charging port fixed everyone told me 2-3 days they fixed it same day along with 2 other phones I dropped off !! Definitely a forever customer. Customer service was PERFECT AS WELL !! HIGHLY RECOMMEND"

"Great customer service. The young lady was extremely knowledgeable and very helpful. I was quoted an hour to have a phone fixed but to my surprise they were done in about 35 mins. The phone works like new again. Very satisfied with their work and highly recommend them for any phone repair."